
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.00 - $19.43
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k Match
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
Employee assistance program
Job Description
Macy's is a renowned American department store with over 160 years of rich history, blending innovations and traditions to create memorable experiences for its customers. The brand is famous for its iconic events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, which has become an enduring symbol of celebration and community spirit. As one of the largest retail chains in the United States, Macy's stands out for its dedication to quality, exceptional customer service, and a diverse range of products that cater to a broad demographic. This iconic establishment not only excels in retail but also fosters a culture of inclusivity and growth among its employees, making it a special place to work.
The Retail Selling Colleague role at Macy's is integral to the brand's promise of delivering personalized and engaging shopping experiences. This position goes well beyond traditional cashier duties, as it requires a unique blend of salesmanship and genuine hospitality. As a Retail Selling Colleague, you will interact with customers by understanding their needs and preferences, offering tailored recommendations, and ensuring that every visit is both successful and memorable. This role is customer-centric, emphasizing the importance of building trust and loyalty through knowledgeable and friendly service.
Colleagues in this position are expected to maintain a clean, organized, and inviting sales floor, enhancing the overall shopping environment. The role involves being proactive in driving sales through customer engagement, meeting sales goals, and promoting Macy's Loyalty program benefits. Full-time positions typically involve working 30 or more hours per week, while part-time roles provide 12-24 hours per week. Weekend shifts are a regular part of the schedule, and hours are dependent on business needs and colleague availability.
This role demands excellent communication skills, both with customers and team members, and a positive attitude geared towards teamwork and continuous improvement. The physical aspects of the job include standing for extended periods, lifting up to 25 pounds, and operating register transactions using electronic devices. Macy's offers a dynamic and inclusive working environment with competitive pay and a comprehensive benefits package. Employees enjoy health and wellness coverage, 401(k) plan with company match, paid time off, and access to various development programs.
By joining Macy’s as a Retail Selling Colleague, you become part of a vibrant team dedicated to creating exceptional customer experiences while contributing to the storied legacy of one of America’s most beloved retail brands. With opportunities for personal growth, a supportive environment, and the chance to be part of memorable community moments, this role is an exciting opportunity for individuals passionate about retail and customer service.
The Retail Selling Colleague role at Macy's is integral to the brand's promise of delivering personalized and engaging shopping experiences. This position goes well beyond traditional cashier duties, as it requires a unique blend of salesmanship and genuine hospitality. As a Retail Selling Colleague, you will interact with customers by understanding their needs and preferences, offering tailored recommendations, and ensuring that every visit is both successful and memorable. This role is customer-centric, emphasizing the importance of building trust and loyalty through knowledgeable and friendly service.
Colleagues in this position are expected to maintain a clean, organized, and inviting sales floor, enhancing the overall shopping environment. The role involves being proactive in driving sales through customer engagement, meeting sales goals, and promoting Macy's Loyalty program benefits. Full-time positions typically involve working 30 or more hours per week, while part-time roles provide 12-24 hours per week. Weekend shifts are a regular part of the schedule, and hours are dependent on business needs and colleague availability.
This role demands excellent communication skills, both with customers and team members, and a positive attitude geared towards teamwork and continuous improvement. The physical aspects of the job include standing for extended periods, lifting up to 25 pounds, and operating register transactions using electronic devices. Macy's offers a dynamic and inclusive working environment with competitive pay and a comprehensive benefits package. Employees enjoy health and wellness coverage, 401(k) plan with company match, paid time off, and access to various development programs.
By joining Macy’s as a Retail Selling Colleague, you become part of a vibrant team dedicated to creating exceptional customer experiences while contributing to the storied legacy of one of America’s most beloved retail brands. With opportunities for personal growth, a supportive environment, and the chance to be part of memorable community moments, this role is an exciting opportunity for individuals passionate about retail and customer service.
Job Requirements
- flexible availability including days, evenings, weekends and holidays
- dependable attendance and punctuality
- ability to understand and communicate effectively with customers, co-workers, and supervisors
- ability to read and understand employment policies and safety procedures in English
- ability to handle electronic devices and process register transactions
- physical ability to stand for long periods, lift at least 25 pounds, and perform stooping, kneeling, crouching, and climbing ladders
- close vision, color vision, and depth perception
- positive attitude and eagerness to learn and adapt
- strong teamwork and collaboration skills
Job Qualifications
- high school diploma or equivalent
- prior retail or customer service experience preferred
- strong communication and interpersonal skills
- ability to work flexible hours including weekends and holidays
- familiarity with electronic devices and point-of-sale systems
- ability to meet daily sales goals
- team-oriented mindset with a positive attitude
Job Duties
- blend selling with genuine hospitality to create standout shopping experiences
- understand each customer’s needs and offer personalized recommendations
- maintain a clean, organized, and inviting sales floor and fitting rooms
- review sales goals and stay informed on new arrivals and promotions
- engage customers with friendly and personal conversations
- promote Macy’s Loyalty program benefits and ensure customers have all they need
- collaborate with team members to support store performance and customer service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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