Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $20.35
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Paid holidays
Merchandise discounts
performance-based incentives
Employee assistance program
Job Description
Macy's is a renowned American department store with a rich history spanning over 160 years, deeply ingrained in the cultural fabric of the nation. Known for its iconic events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, Macy's is much more than a retail store; it is a story of innovation, tradition, and memorable moments shared by countless customers and employees alike. The company prides itself on its commitment to delivering exceptional customer experiences, fostering a collaborative and inclusive work environment, and maintaining a legacy of trust and loyalty built over generations. Macy's has evolved... Show More
Job Requirements
- Flexible availability including days, evenings, weekends, and holidays
- Reliable attendance and punctuality
- Ability to understand and communicate effectively with customers and colleagues
- Ability to read and understand employment policies and safety rules/procedures in English
- Physical capability to stand for long periods, lift up to 25 pounds, and perform activities such as stooping, kneeling, crouching, and climbing ladders
- Ability to use computers and handheld electronic devices
- Comfortable working independently and within a team environment
- Resourceful and adaptable to changing priorities
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights, weekends, and holidays
- Basic proficiency with electronic devices and point-of-sale systems
- Ability to provide excellent customer service and build relationships
- Team player with a positive attitude and willingness to learn
Job Duties
- Greet customers warmly and engage them in friendly, personal conversations to build relationships
- Understand customer needs and offer personalized product recommendations
- Maintain a clean, organized, and inviting sales floor and fitting rooms
- Stay informed about current sales goals, promotions, and product trends
- Process transactions efficiently and accurately while sharing Loyalty program benefits
- Collaborate with team members to support store goals and foster a positive work environment
- Meet or exceed daily sales targets through smart selling behaviors and customer engagement
Job Location
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