
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.90 - $20.35
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k Match
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
Job Description
Macy's is an iconic American retail company that has been a beloved part of the nation's fabric for over 160 years. Known for its rich history of innovation and tradition, Macy's delivers unique shopping experiences through inspiring store environments and an impressive array of quality products. The company is famous for various special events, including the Macy's 4th of July Fireworks and the renowned Thanksgiving Day Parade, which have become cherished moments for communities across the United States. Macy's commitment to creating memorable experiences for customers extends beyond holidays and into everyday shopping, where their associates play a vital role in fostering loyalty and satisfaction.
The role of a Retail Selling Colleague at Macy's goes beyond conventional sales duties. This full or part-time position is centered on delivering exceptional customer engagement combined with genuine hospitality to ensure every shopper feels valued and understood. Retail Selling Colleagues are crucial in shaping the shopping journey by actively listening to customers' needs, providing personalized advice, and connecting them with the right products and services. This role requires more than transactional interactions; it demands creating meaningful connections that inspire trust and repeat visits.
Retail Selling Colleagues are also responsible for maintaining the store's ambiance by ensuring the sales floor is orderly, attractive, and inviting. This includes merchandising tasks like recovering floor displays, managing fitting room upkeep, updating signage and pricing, and supporting merchandise moves. The position encourages strong teamwork, with colleagues supporting one another to achieve collective and individual sales goals. Daily challenges include meeting sales targets, engaging customers proactively, showcasing knowledge of current trends and promotions, and effectively communicating the benefits of Macy's Loyalty program.
Macy's values flexibility, dependable attendance, and excellent communication skills. The physical demands of this job include standing for extended periods, lifting up to 25 lbs, and utilizing technology such as handheld devices and cash registers to process transactions efficiently. The company fosters an inclusive workspace where employees are motivated to improve continually, celebrate successes, and collaborate with colleagues and customers alike.
In terms of employment type, Macy's offers both full-time positions with 30 or more hours per week and part-time roles typically scheduled for 12-24 hours per week. Work schedules include weekend shifts, and hours may vary depending on business needs and colleague availability. Macy's also provides competitive compensation and a comprehensive benefits package that supports employee health, wellness, and future planning.
As a Macy's Retail Selling Colleague, you become part of a storied legacy known for quality service and community involvement. Macy's invests in its employees through continuous learning opportunities, leadership development, and various colleague resource groups that encourage diversity and inclusion. By joining Macy's, you are stepping into a role where your efforts directly contribute to unforgettable customer experiences and the ongoing success of a top-tier retail brand. This opportunity is ideal for individuals passionate about sales, teamwork, and delivering top-notch service in a vibrant, dynamic environment.
The role of a Retail Selling Colleague at Macy's goes beyond conventional sales duties. This full or part-time position is centered on delivering exceptional customer engagement combined with genuine hospitality to ensure every shopper feels valued and understood. Retail Selling Colleagues are crucial in shaping the shopping journey by actively listening to customers' needs, providing personalized advice, and connecting them with the right products and services. This role requires more than transactional interactions; it demands creating meaningful connections that inspire trust and repeat visits.
Retail Selling Colleagues are also responsible for maintaining the store's ambiance by ensuring the sales floor is orderly, attractive, and inviting. This includes merchandising tasks like recovering floor displays, managing fitting room upkeep, updating signage and pricing, and supporting merchandise moves. The position encourages strong teamwork, with colleagues supporting one another to achieve collective and individual sales goals. Daily challenges include meeting sales targets, engaging customers proactively, showcasing knowledge of current trends and promotions, and effectively communicating the benefits of Macy's Loyalty program.
Macy's values flexibility, dependable attendance, and excellent communication skills. The physical demands of this job include standing for extended periods, lifting up to 25 lbs, and utilizing technology such as handheld devices and cash registers to process transactions efficiently. The company fosters an inclusive workspace where employees are motivated to improve continually, celebrate successes, and collaborate with colleagues and customers alike.
In terms of employment type, Macy's offers both full-time positions with 30 or more hours per week and part-time roles typically scheduled for 12-24 hours per week. Work schedules include weekend shifts, and hours may vary depending on business needs and colleague availability. Macy's also provides competitive compensation and a comprehensive benefits package that supports employee health, wellness, and future planning.
As a Macy's Retail Selling Colleague, you become part of a storied legacy known for quality service and community involvement. Macy's invests in its employees through continuous learning opportunities, leadership development, and various colleague resource groups that encourage diversity and inclusion. By joining Macy's, you are stepping into a role where your efforts directly contribute to unforgettable customer experiences and the ongoing success of a top-tier retail brand. This opportunity is ideal for individuals passionate about sales, teamwork, and delivering top-notch service in a vibrant, dynamic environment.
Job Requirements
- Flexible availability including days, evenings, weekends, and holidays
- Regular, dependable attendance and punctuality
- Ability to communicate effectively with customers, coworkers, and supervisors
- Ability to read and understand employment policies and safety procedures in English
- Physical capability to stand for at least two consecutive hours
- Ability to lift at least 25 lbs and perform physical tasks such as stooping, kneeling, crouching, and climbing ladders
- Close vision, color vision, depth perception, and focus adjustment
- Willingness to learn and adapt to changing priorities
- Comfortable working both independently and within a team environment
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer and technology proficiency
- Comfortable with using handheld devices and cash registers
- Flexible availability including weekends and holidays
Job Duties
- Greet and engage customers with warmth and personal attention
- Understand customer needs and provide personalized product recommendations
- Maintain clean, organized, and inviting sales floor and fitting rooms
- Update signage and pricing accurately
- Support merchandise moves and floor recovery
- Achieve daily sales goals and participate in performance reviews
- Promote Macy's Loyalty program benefits and ensure customer satisfaction at checkout
Job Criteria
Experience
No experience required
Job Location
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