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Retail Sales Associate, Ala Moana Center - Full Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.25 - $21.28
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) match
Merchandise discounts
performance-based incentives
Employee assistance program
Paid holidays

Job Description

Macy's is more than just a retail store - it is a storied American institution with over 160 years of history, capturing the hearts and minds of customers nationwide. Known for its dynamic blend of tradition and innovation, Macy's offers a unique shopping experience that celebrates iconic events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. With a commitment to inspiring stores and irresistible products, Macy's has established itself as a beloved brand where memorable moments and milestones are created for both customers and team members. The company prides itself on fostering a work environment that values inclusivity, diversity, and a passion for customer service, making it a special place to launch or grow your retail career.

The role of a Retail Selling Colleague at Macy's embodies the spirit of genuine hospitality combined with effective selling skills. This position is designed for individuals passionate about creating meaningful customer experiences and meeting sales goals through smart and personalized engagement. Retail Selling Colleagues are instrumental in cultivating customer trust by providing attentive service tailored to individual needs, offering insightful product knowledge, and promoting Macy's loyalty benefits with warmth and sincerity. Beyond operating as a cashier, the role is customer-centric in every aspect, requiring the employee to contribute to maintaining an inviting, organized, and clean sales floor to ensure shoppers feel welcomed from the moment they enter the store.

Full-time positions typically involve working 30 or more hours per week, while part-time roles average 12 to 24 hours per week. All schedules require availability for weekend shifts, with hours adapting to business needs and colleague availability. This role offers competitive pay and benefits, including opportunities for performance-based incentives and bonuses. Macy's supports its associates with comprehensive health and wellness coverage, a 401(k) matching program, paid time off, and leadership development opportunities.

Daily responsibilities include preparing the sales floor for customers, staying informed on new merchandise and promotions, and actively engaging customers to build lasting relationships. The role demands energy, enthusiasm, and a commitment to excellence, working collaboratively with teammates to uphold Macy's high standards for service and sales performance. Ideal candidates are flexible, dependable, and effective communicators who enjoy interacting with people and adapting to changing priorities. Physical aspects of the job involve standing for extended periods, lifting merchandise up to 25 pounds, operating various electronic devices, and maintaining visual acuity for tasks like price updates and merchandise arrangement.

This position is an excellent opportunity to join a team dedicated to delivering exceptional shopping experiences while growing professionally within a well-established retail giant. Macy's encourages applications from individuals seeking a rewarding career where hard work and genuine hospitality lead to success and personal fulfillment.

Job Requirements

  • Flexible availability including days, evenings, weekends and holidays
  • Dependable attendance and punctuality
  • Ability to understand and communicate effectively in English
  • Capability to read and comprehend employment policies, safety rules, and procedures
  • Comfortable working independently and within a team dynamic
  • Ability to meet daily sales goal challenges
  • Physical capability to stand for at least two consecutive hours and lift at least 25 pounds
  • Ability to stoop, kneel, crouch, climb ladders, and reach above eye level

Job Qualifications

  • High school diploma or equivalent
  • Prior retail or customer service experience preferred
  • Strong interpersonal and communication skills
  • Ability to work flexible hours including weekends and holidays
  • Basic proficiency with electronic devices and point-of-sale systems
  • Demonstrated ability to meet sales targets and work collaboratively in a team
  • Comfortable standing for extended periods and performing physical tasks such as lifting
  • Positive attitude and eagerness to learn continuously

Job Duties

  • Greet customers warmly and create personal conversations to build relationships
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms
  • Review and meet daily sales goals by engaging customers effectively
  • Share loyalty program benefits and provide excellent checkout experiences
  • Support teammates with honesty, care, and collaboration to serve customers better
  • Update signs, prices, and assist with merchandise moves on the sales floor
  • Operate electronic devices including cash registers to process transactions accurately

Job Criteria

Experience

No experience required


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