Ashley Global Retail, LLC logo

Retail Sales Associate

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
employee discount
Life insurance
Disability insurance
Flex Spending Account
401k
Paid Time Off

Job Description

Ashley Furniture is a global leader in the home furnishings industry with over 75 years of experience, making it the largest manufacturer of home furniture worldwide. The company has built its reputation on delivering quality, style, and affordability, transforming homes and creating comfortable, stylish living spaces for millions of customers around the world. Ashley Furniture is known not only for its expansive product range but also for its commitment to innovation and customer satisfaction. With a strong and growing customer base, Ashley Furniture is continually expanding its reach by opening new stores to meet the increasing demand across communities.

At Ashley Furniture, the work culture is vibrant and fast-paced, encouraging employees to bring their unique ideas and energy into the workplace. The company values diversity and inclusion, ensuring all employment decisions are based on skills, qualifications, and merit. Employees are supported with a comprehensive set of benefits including health, dental, vision insurance, a 401K plan, and paid time off. This ensures a balanced approach to professional growth and personal wellness.

The role of Retail Sales Associate at Ashley Furniture is a pivotal one, designed for someone who is passionate about lifestyle retail and eager to engage customers actively. This position is ideal for entrepreneurial individuals who thrive in a fast-paced environment and enjoy interacting directly with people. As a Retail Sales Associate, you will serve as the face of the store, responsible for transforming guests into loyal customers by offering expert advice on home furnishings and inspiring them with creative ideas to enhance their living spaces. You will guide customers through the discovery process, helping them identify styles that suit their lives and preferences while maintaining a high level of service excellence.

The Retail Sales Associate role encompasses several key responsibilities, from delivering outstanding customer service to processing sales accurately and adhering to cash handling protocols. You will assist customers with credit applications, finance options, and handle any inquiries or concerns they may have independently whenever possible. This role demands reliability, excellent communication skills, and the ability to work flexible hours, including weekends and holidays. Meeting and exceeding sales targets is a critical part of your job, alongside supporting store operations such as inventory management and loss prevention activities. Working at Ashley Furniture offers a collaborative environment where your efforts will be recognized and rewarded. This position provides an exciting opportunity to grow professionally within a respected retail leader while earning competitive compensation and enjoying ample benefits.

Job Requirements

  • Legally authorized to work in the US
  • At least 18 years old
  • Ability to lift, tug, and pull 25 lbs with or without accommodation
  • High school diploma or equivalent preferred
  • One year customer service and/or sales experience preferred
  • Ability to work flexible hours including weekends and holidays
  • Maintain reliable attendance

Job Qualifications

  • High school diploma or equivalent preferred
  • One year customer service and/or sales experience preferred
  • Excellent interpersonal skills with an outgoing and friendly demeanor
  • Strong communication skills that inspire action
  • Ability to develop and share innovative ideas
  • Ability to work flexible hours including weekends and holidays
  • Ability to maintain reliable attendance
  • Ability to flourish in a fast-paced, customer service oriented environment

Job Duties

  • Provide outstanding service experience for every customer and guest
  • Maintain a welcoming, professional, visible presence at the front desk
  • Accurately and efficiently process sales orders, adhering to cash handling protocols
  • Aid customers with credit applications and financing matters
  • Address customer concerns independently whenever possible
  • Aid in store opening and closing activities, including cash reconciliation and daily checklists
  • Support inventory management and loss prevention procedures
  • Meet and exceed sales goals, align with KPIs and performance standards
  • Complete additional tasks as assigned by management

Job Criteria

Experience

Mid Level (3-7 years)


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