Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

extended health insurance
Dental Insurance
Vision Insurance
employee discount
Life insurance
Disability insurance
Flex Spending Account
401k
Paid Time Off

Job Description

Ashley Furniture is a globally recognized leader in home furnishings with over 75 years of industry experience. As the largest manufacturer in the home furnishings sector, Ashley Furniture has built a reputable brand known for its commitment to quality, style, and affordability. The company has established a strong presence worldwide by continuously expanding its customer base and store locations to meet growing demand. Ashley Furniture's dedication to transforming homes and enhancing lifestyles reflects its core mission to deliver products that inspire and delight customers.

The Retail Sales Associate role at Ashley Furniture is a critical position that serves as the frontline ambassador for the brand in store locations. This role offers a fantastic opportunity for an entrepreneurial, focused, and ambitious sales professional who thrives in a fast-paced, high-energy environment and has a passion for lifestyle retail. The Retail Sales Associate's primary responsibility is to convert store visitors into loyal customers by providing expert guidance on Ashley's home furnishing products. They play an essential role in creating inspiration and enthusiasm, helping guests discover styles that reflect their personal lives and assisting in designing rooms that customers will love to live in.

In this position, you will be rewarded for delivering world-class service and exceeding customer expectations. The role involves maintaining a professional, visible, and engaging presence within the store while ensuring all guests receive courteous and respectful treatment that aligns with Ashley Furniture's brand image. The Retail Sales Associate is responsible for accurately processing sales orders, managing cash handling protocols, facilitating customer credit applications and financing, and addressing customer concerns promptly and independently when possible.

Furthermore, this role includes responsibilities related to store opening and closing activities, cash reconciliation, and completing daily operational checklists. Support for inventory management and loss prevention procedures, such as participating in bi-annual inventory checks, is also part of the position. Success in this role requires meeting and exceeding sales goals in alignment with key performance indicators and company standards. Finally, Retail Sales Associates may be assigned additional tasks by management based on business needs, providing a dynamic, varied work experience.

Employment type is typically full-time with flexible scheduling that may include weekends and holidays, offering opportunities to maximize earnings. The role is ideal for individuals who are outgoing, friendly, and motivated by customer interaction, as well as those who enjoy sharing fresh ideas and inspiring action. Ashley Furniture supports its employees through competitive compensation and comprehensive benefits, including health, dental, and vision insurance, employee discounts, disability insurance, flexible spending accounts, 401K retirement plans, and paid time off. Joining Ashley Furniture means becoming part of a diverse and inclusive company committed to equal opportunity and corporate social responsibility.

Job Requirements

  • Legally authorized to work in the US
  • At least 18 years old
  • Ability to lift, tug, and pull 25 lbs with or without accommodation
  • High school diploma or equivalent, preferred
  • 1 year customer service and/or sales experience, preferred
  • Ability to work flexible hours, including weekends and holidays
  • Maintain reliable attendance

Job Qualifications

  • High school diploma or equivalent, preferred
  • 1 year customer service and/or sales experience, preferred
  • Outgoing, friendly, and easy to talk to
  • Strong communication skills that inspire action
  • Ability to work flexible hours, including weekends and holidays
  • Ability to maintain reliable attendance
  • Flourishes in a fast-paced, customer-focused environment

Job Duties

  • Provide outstanding service experience for every customer and guest
  • Maintain a welcoming, professional, visible presence at the front desk
  • Accurately and efficiently process sales orders, adhering to cash handling protocols
  • Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions
  • Address customer concerns independently whenever possible
  • Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists
  • Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks
  • Meet and exceed sales goals, align to KPI’s and performance standards
  • Complete any additional tasks as assigned by management

Job Criteria

Experience

Mid Level (3-7 years)


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