Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off
employee discount

Job Description

Ashley Furniture has been a leader in the home furnishings industry for over 75 years, standing as the largest home furnishings manufacturer in the world. Renowned for transforming homes worldwide, Ashley Furniture continuously strives to meet the evolving needs of its customers by expanding its footprint with new store openings to accommodate growing demand. The company is deeply committed to delivering quality, style, and affordability. This dedication has not only established Ashley Furniture as a trusted brand within the community but also elevated it to a globally recognized name in lifestyle retail. The company's core values focus on creating lasting impressions through exceptional products and customer experiences, fostering environments that feel both inviting and inspiring for customers looking to enhance their living spaces.

The role of Retail Sales Associate at Ashley Furniture is vital to maintaining the company’s esteemed reputation in customer service and sales excellence. This position involves interacting directly with store guests by providing expert guidance and transforming initial interest into loyal relationships. A Retail Sales Associate is responsible for inspiring and engaging customers through detailed knowledge of home furnishings and the ability to help them envision how Ashley’s collections can reflect their individual lifestyles. The role is perfect for entrepreneurial, driven individuals who thrive in a fast-paced, energetic environment where top-tier customer service is paramount. Beyond just making sales, associates serve as brand ambassadors who create enthusiasm and excitement about Ashley’s products, contributing to the overall success and growth of the company.

As part of the team, the associate will have the opportunity to develop their sales techniques, work collaboratively with a motivated team, and contribute to store goals. Compensation includes a competitive hourly wage starting from $16.90 during initial training, with subsequent earning potential through bi-weekly, monthly incentives, and quarterly sales bonuses that reward performance. This role offers a chance to build a rewarding career path within a stable and respected organization that values employee development and community engagement. The company also provides comprehensive benefits, including health coverage, retirement plans, and paid time off, supporting employee well-being and work-life balance. Overall, the Retail Sales Associate role at Ashley Furniture is a dynamic opportunity for motivated sales professionals passionate about lifestyle retail and exceptional customer service.

Job Requirements

  • Legally authorized to work in the US
  • At least 18 years old
  • Ability to lift, tug, and pull 25 lbs with or without accommodation
  • High school diploma or equivalent preferred
  • 1 year customer service and/or sales experience preferred
  • Ability to work flexible hours including weekends and holidays
  • Maintain reliable attendance

Job Qualifications

  • High school diploma or equivalent preferred
  • At least 1 year customer service and/or sales experience preferred
  • Strong communication skills with the ability to convey information in a motivating manner
  • Outgoing, friendly personality with an ability to inspire and engage others
  • Ability to work flexible hours including weekends and holidays
  • Reliable attendance
  • Ability to lift, tug, and pull 25 lbs with or without accommodation

Job Duties

  • Provide outstanding service experience for every customer and guest
  • Maintain a welcoming, professional, visible presence at the front desk
  • Engage with guests ensuring they are treated in a cordial, respectful manner representing the company brand image
  • Accurately and efficiently process sales orders adhering to cash handling protocols
  • Aid customers with credit applications and financing matters while maintaining thorough documentation
  • Address customer concerns independently whenever possible
  • Aid in store opening and closing activities including cash reconciliation and completion of daily checklists
  • Support inventory management and loss prevention procedures including bi-annual inventory checks
  • Meet and exceed sales goals aligned to KPI's and performance standards
  • Complete additional tasks as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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