Ashley Global Retail, LLC logo

Retail Sales Associate

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $17.13
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off
employee discount

Job Description

Ashley Furniture is a renowned leader in the home furnishings industry, with over 75 years of experience in manufacturing high-quality, stylish, and affordable furniture. As the largest home furnishings manufacturer worldwide, Ashley Furniture has established itself as a trusted and recognized brand, transforming homes all over the globe. The company has a rich history of commitment to innovation, quality craftsmanship, and customer satisfaction, which has fueled its continuous growth and success. With a diverse product portfolio and a widespread customer base, Ashley Furniture continues to expand its presence by opening new stores to meet the increasing demand for its beautiful home furnishings.

Joining Ashley Furniture as a Retail Sales Associate means becoming part of a dynamic and energetic team that is passionate about lifestyle retail and delivering exceptional customer experiences. This role plays a crucial part in shaping guest interactions by transforming store visitors into loyal customers. The Retail Sales Associate acts as an expert guide who inspires excitement and enthusiasm about Ashley’s products while helping customers discover furnishings that reflect their individual styles and preferences. Working in a fast-paced, high-energy environment, this role is ideal for entrepreneurial, focused, and ambitious sales professionals who thrive on interaction and enjoy bringing fresh ideas into their sales approach.

The position offers hands-on opportunities to provide world-class services, maintain excellent store presentation, and contribute to the overall success of the store by achieving and exceeding sales goals. As part of the team, associates will engage warmly with guests, process sales orders accurately, aid in financing and credit applications, and uphold company loss prevention and inventory management standards. This role also involves assisting in store opening and closing activities and participating in routine inventory checks, ensuring a smooth and efficient operation. The Retail Sales Associate position combines customer service, sales skills, and administrative responsibilities, providing a comprehensive experience in retail operations.

Ashley Furniture offers competitive compensation, starting at an hourly rate of $17.13 during training, with performance-based incentives that can significantly increase earnings. The company provides bi-weekly and monthly commissions as well as quarterly sales bonuses based on individual and store performance, allowing motivated employees to maximize their income potential. Furthermore, Ashley Furniture supports its employees with an attractive benefits package that includes extended health, dental, and vision insurance, flexible spending accounts, life and disability insurance, a 401(k) plan, paid time off, and employee discounts. This comprehensive package ensures that team members receive support for their well-being, financial security, and work-life balance.

Overall, the Retail Sales Associate role at Ashley Furniture is an excellent opportunity for candidates looking to develop their careers in retail and sales within a reputable and growing company. The role demands a friendly, outgoing personality, a passion for customer engagement, and the ability to work flexible hours including weekends and holidays. By joining Ashley Furniture, associates become part of a company culture that values diversity, inclusion, and corporate social responsibility, and are empowered to contribute to a positive shopping experience that inspires customers to create homes they love.

Job Requirements

  • Legally authorized to work in the US
  • at least 18 years old
  • ability to lift, tug, and pull 25 lbs with or without accommodation
  • high school diploma or equivalent preferred
  • 1 year customer service and/or sales experience preferred
  • outgoing, friendly, and easy to talk to
  • ability to convey information in a way that inspires action
  • ability to develop and share fresh ideas
  • ability to work flexible hours including weekends and holidays
  • strong communication skills to motivate others
  • reliable attendance

Job Qualifications

  • High school diploma or equivalent preferred
  • 1 year customer service and/or sales experience preferred
  • legally authorized to work in the US
  • at least 18 years old
  • ability to lift, tug, and pull 25 lbs with or without accommodation
  • outgoing, friendly, and easy to talk to
  • ability to convey information in a way that inspires action
  • ability to develop and share fresh ideas
  • ability to work flexible hours including weekends and holidays
  • strong communication skills to motivate others
  • reliable attendance
  • ability to flourish in a customer-service oriented environment

Job Duties

  • Thrive in an environment that rewards for delivering world-class service and delighting guests
  • provide outstanding service experience for every customer and guest
  • maintain a welcoming, professional, visible presence at the front desk
  • engage with guests ensuring cordial, respectful treatment representing the company brand
  • accurately and efficiently process sales orders adhering to cash handling protocols
  • aid customers with credit applications and financing matters while maintaining documentation
  • address customer concerns independently whenever possible
  • aid in store opening and closing activities including cash reconciliation and completion of daily checklists
  • support inventory management and loss prevention procedures including participation in bi-annual inventory check
  • meet and exceed sales goals and align to KPIs and performance standards
  • complete any additional tasks assigned by management

Job Criteria

Experience

Mid Level (3-7 years)


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