Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
competitive pay
quarterly bonuses
free Nespresso machine and coffee product allowance
401K with company match
Educational Reimbursement
health and mental wellness programs
Employee Discounts
Commuter Benefits
pet adoption reimbursement
Employee Recognition Program
Job Description
Nespresso is a global leader in premium coffee, renowned for placing people and specialty coffee at the core of its business philosophy. As a certified B Corporation, Nespresso is deeply committed to sustainable practices that support its triple bottom line: People, Profit, and Planet. This commitment manifests not only in delivering an exceptional coffee experience to consumers worldwide but also in fostering positive change within communities, supporting its network of suppliers and farmers, and cultivating an environment that celebrates diversity and inclusion. Nespresso operates through various channels, including factories, boutiques, and office locations, creating numerous opportunities for career development and... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or retail preferred
- Availability to work open and closing shifts, weekends and holidays
- Strong verbal communication skills
- Patient and resourceful problem solver
- Ability to thrive in a fast-paced, changing environment
- Commitment to Nespresso’s values of sustainability and inclusion
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Passion for coffee and hospitality
- Ability to work in fast-paced retail environment
- Adaptable and quick thinker
- Punctual and reliable
- Team-oriented mindset
Job Duties
- Brand advocate
- Customer obsessed
- Greet and engage customers
- Listen and learn customer needs
- Recommend personalized coffee and machine solutions
- Offer complimentary coffee tastings
- Display coffee and product knowledge
- Collaborate proactively with team members
- Maintain boutique environment including shipments and displays
- Keep coffee wall stocked and ensure cleanliness
- Undergo training to build expertise
Job Location
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