Job Overview
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement plan including 401k
Paid Time Off
Life insurance
Disability insurance
Employee merchandise discount
Job Description
Nordstrom Rack is a prominent retail company known for offering high-quality fashion apparel, shoes, and accessories at affordable prices. As part of the Nordstrom family, Nordstrom Rack carries forward a reputation for outstanding customer service and stylish merchandise. The company values a fast-paced, energetic work atmosphere that appeals to individuals who enjoy engaging with customers and working collaboratively in a dynamic environment. Nordstrom Rack positions itself as an excellent employer for those seeking to grow their retail careers while contributing to a friendly and efficient shopping experience for customers. Multiple roles are available across Sales, Cashier, Stock, and Fulfillment departments,... Show More
Job Requirements
- Clear effective communication with strong interpersonal skills
- Accountability initiative and a high level of ownership
- Organizational skills attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds stock support or fulfillment role
- The ability to work a flexible schedule based on business needs
Job Qualifications
- High school diploma or equivalent preferred
- Prior retail or customer service experience beneficial but not required
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced team environment
- Basic technology skills with willingness to learn store systems
- Physical capability to lift up to 25 pounds regularly and up to 50 pounds occasionally for stock roles
- Ability to handle multiple tasks and prioritize effectively
- Flexibility to work various shifts including evenings and weekends
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through remerchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store for example set up special events organize backroom markdowns and relocate store fixtures
Job Location
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