Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $28.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
House of Sport by DICK'S Sporting Goods is more than just a retail store; it is a premier destination for athletes and sports enthusiasts. Designed to offer an interactive and engaging experience, this innovative concept store blends the best elements of retail with the excitement of sport. It serves as a community hub where athletes of all skill levels can gather, experiment, play, and be inspired. The establishment is committed to elevating the retail experience by providing first-class service, expert sporting goods advice, and fostering an inclusive and diverse environment that reflects the community it serves. The company culture centers... Show More
Job Requirements
- At least 18 years old
- Climbing certification
- Flexible availability including nights, weekends, and holidays
- Prior retail sales or customer-focused experience preferred
- Ability to follow company safety protocols and standard operating procedures
- Strong communication and leadership skills
- Ability to train and mentor staff
- Commitment to customer service excellence
- Ability to perform physical tasks related to climbing activities
Job Qualifications
- Flexible availability including nights, weekends, and holidays
- Prior retail sales or customer-focused experience preferred
- Climbing certification required
- Must be at least 18 years old to comply with labor laws and job-specific requirements
Job Duties
- Drive the highest level of customer service within the department while engaging in company service and selling standards
- Ensure the customer experience includes product experts providing consultative advice with excellent product knowledge
- Instruct climbing techniques for explorers of all ages and experience levels
- Teach instructional lessons as needed or requested
- Supervise climb sessions
- Uphold company standards for merchandise presentation including floor sets, signing, price changes, replenishment, and in-stock recovery
- Assist store management with general supervision, including opening and closing store and Front End and Cash Office functions
- Assist manager with department scheduling, directing workflow, daily guide assignments, and monitoring project status
- Communicate company initiatives, programs, and promotions to department guides
- Identify and correct safety concerns with rock wall and equipment maintaining loss prevention standards
- Assist in creating and ensuring compliance of safety-related standard operating procedures
- Ensure safety and security of teammates, customers, and property per local regulations
- Ensure all climbing certifications are completed and kept up to date
- Train and mentor new hires and existing associates, providing feedback and sharing best practices
- Manage team-building events at the rock wall with guides
- Perform other management assigned tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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