Retail Print Sales Supervisor

Pittsburgh, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Benefits

Full-time hours

Generous Paid Time Off

Career Development Program

weekly pay

Bonus plan eligible

401(k) with Company Match

Full medical, dental and vision insurance

associate discounts on in-store and online merchandise, services and warranty plans

discounts at hundreds of retailers, restaurants and more

Job Description

Staples is a leading retail company specializing in office supplies, technology products, and business services designed to meet the needs of customers across various industries. As a well-established brand in the retail sector, Staples operates numerous stores nationwide, cultivating a culture that values teamwork, inclusivity, and customer satisfaction. The company is currently undergoing a significant transformation and growth strategy to better serve its customers by providing innovative products, services, and solutions that unlock potential both for the business and its employees.

The role of Print Supervisor at Staples is a vital leadership position that involves directing a team focused ... Show More

Job Requirements

Able to work a flexible schedule based on the store's needs
Experience directing a team and/or supervising others while managing many priorities
Basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
Attention to detail and keen eye for noticing quality issues
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Experience overcoming objection and engaging with customers to understand their needs
Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Job Qualifications

Experience directing a team and/or supervising others while managing many priorities
Basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
Attention to detail and keen eye for noticing quality issues
Ability to act with honesty and integrity regarding customer and business information
Experience overcoming objection and engaging with customers to understand their needs
Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

Job Duties

Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
Drive customer satisfaction by focusing on customer engagement, quality, and the community
Coach associates in exceptional service, consultative selling, and total solutions
Be flexible to perform other duties as assigned
Lead and develop a team committed to operational excellence in driving profitable sales and margin
Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

Job Location

You may be also interested in: