Retail Party and Event Host (Weekends required)

The Michaels Companies, Inc. is a leading retail destination for arts and crafts, creative hobbies, and custom framing services in North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as an extensive online presence through Michaels.com and Michaels.ca. Dedicated to fueling the joy of creativity and celebration, Michaels provides an inspiring environment where customers of all ages can explore their imagination and bring their artistic visions to life. Known for its broad range of crafting supplies and exceptional customer service, Michaels has established itself as a trusted brand in the retail arts and crafts industry. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, further enhancing its offerings in the creative space.

This part-time Event Coordinator role at Michaels in Epping, NH, is a dynamic position focused on planning, coordinating, and facilitating a variety of creative events within the store, including children’s birthday parties and multiple craft classes. The primary objective of this position is to ensure a stress-free, fun, and engaging experience for guests by delivering exceptional event management and customer service. The Event Coordinator will skillfully manage multiple events simultaneously, ensuring that each party and class is executed according to company standards and provides a memorable creative experience for clients of all ages, ranging from young children to seniors.

Key responsibilities include planning and organizing event details such as craft projects, party add-ons like goody bags and balloons, and face painting activities. The coordinator will engage with clients, provide clear and friendly instructions during events, and communicate effectively with both clients and store team members. Administrative functions like answering emails, managing phone communications, and updating paperwork are also integral to this role.

In addition to event coordination duties, the coordinator will actively support store operations by assisting customers with product discovery and purchases, providing a fast and positive checkout experience, and promoting Michaels’ Rewards programs and private label credit cards. They will also contribute to inventory and merchandising tasks including truck unloading, stocking, planogram setup, and maintaining store cleanliness. The role demands adherence to company policies, safety standards, and operational procedures, ensuring a safe and welcoming retail environment.

Candidates for this role should be energetic, personable, and able to manage job stress while interacting positively with guests and coworkers. Experience working with children and conducting children's events is highly preferred, along with strong communication, organizational, and creative problem-solving skills. Prior retail or customer service experience is essential. Physical requirements include the ability to remain on one’s feet for long periods, move throughout the store, and perform tasks such as lifting and bending.

Michaels values inclusion and is committed to providing reasonable accommodations to enable all qualified individuals to participate fully in the application process and in the role itself. The company offers robust benefits to part-time team members, including health insurance options, paid time off, tuition assistance, and generous employee discounts, reflecting its dedication to team member wellbeing.

Overall, this position offers an excellent opportunity for individuals passionate about creativity, customer service, and event planning to thrive in a supportive retail environment where they can inspire and enable creative expression across the community.