
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $14.50
Work Schedule
Flexible
Benefits
associate discount
Employee assistance program
smoking cessation
Bereavement leave
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
Credit union membership
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
health care flexible spending account
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance
Job Description
TJX Companies is a globally recognized leader in the off-price retail industry, operating a diverse portfolio of retail brands such as TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx. As a Fortune 100 company, TJX prides itself on fostering a vibrant and inclusive work culture that promotes growth, collaboration, and career development across its vast network of four global Home Offices, Distribution Centers, and numerous Retail Stores. The company places a strong emphasis on diversity and inclusion, ensuring that every team member feels valued and has the opportunity to thrive. Employees at TJX benefit from a supportive environment where continuous learning and progression are encouraged, making it a rewarding place to build a career in retail.
The role at Marshalls, one of TJX’s key retail brands, offers an excellent opportunity for individuals looking to grow their careers in a dynamic and customer-focused retail environment. Based out of the Marshalls Store 1389 in Appleton, WI, this position involves delivering exceptional customer experiences by engaging directly with shoppers, upholding store cleanliness and organization, and adhering strictly to operational, merchandising, and loss prevention standards. The role is hourly, with a starting pay range of $14.00 to $14.50 per hour, with actual pay determined based on qualifications and experience.
This position is integral to maintaining the high standards for which Marshalls is known, requiring employees to embody the company’s customer service principles and contribute positively to the store culture. Responsibilities include accurately processing purchases and returns, promoting credit and loyalty programs, preparing merchandise for the sales floor, and executing store recovery tasks to ensure a well-maintained shopping environment. Safety awareness, compliance with labor laws, and participation in shrink reduction programs are also important aspects of the role. Cross-training opportunities are available to support operational flexibility, allowing employees to work in various store departments as needed. This comprehensive role not only prioritizes customer satisfaction but also fosters teamwork, respect, and accountability among employees, providing a solid foundation for career advancement within the TJX family.
The role at Marshalls, one of TJX’s key retail brands, offers an excellent opportunity for individuals looking to grow their careers in a dynamic and customer-focused retail environment. Based out of the Marshalls Store 1389 in Appleton, WI, this position involves delivering exceptional customer experiences by engaging directly with shoppers, upholding store cleanliness and organization, and adhering strictly to operational, merchandising, and loss prevention standards. The role is hourly, with a starting pay range of $14.00 to $14.50 per hour, with actual pay determined based on qualifications and experience.
This position is integral to maintaining the high standards for which Marshalls is known, requiring employees to embody the company’s customer service principles and contribute positively to the store culture. Responsibilities include accurately processing purchases and returns, promoting credit and loyalty programs, preparing merchandise for the sales floor, and executing store recovery tasks to ensure a well-maintained shopping environment. Safety awareness, compliance with labor laws, and participation in shrink reduction programs are also important aspects of the role. Cross-training opportunities are available to support operational flexibility, allowing employees to work in various store departments as needed. This comprehensive role not only prioritizes customer satisfaction but also fosters teamwork, respect, and accountability among employees, providing a solid foundation for career advancement within the TJX family.
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong interpersonal and communication skills
- Ability to stand and walk for extended periods
- Must be able to lift up to 50 pounds
- Basic math and cash handling skills
- Eligibility to work in the United States
Job Qualifications
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Job Duties
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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