Retail Manager 3 - Healthcare Food

Sodexo is a global leader in quality of life services, committed to delivering excellence in food services, facilities management, and other integrated solutions. With its extensive experience and dedication to improving the everyday lives of people, Sodexo partners with diverse organizations, including hospitals, schools, corporate offices, and more. Sodexo's approach focuses on creating positive environments where both clients and employees feel valued, supported, and motivated to achieve their best. Recognized for fostering diversity and inclusion, Sodexo values each individual’s contributions and strives to build better communities through its operations worldwide. At the core of its mission is improving quality of life by enhancing service experiences and delivering sustainable, innovative solutions that contribute to social, economic, and environmental progress.

In this exciting role, Sodexo welcomes a Retail Manager 3 - Healthcare Food to join their team at Cooper University Hospital, a prominent 635-bed academic medical center and the leading health system in South Jersey. Cooper University Hospital is renowned for providing comprehensive primary, specialty, tertiary, and urgent care services across a dynamic and innovative healthcare campus. This position is an excellent opportunity for a hands-on retail operations leader with healthcare experience who thrives in fast-paced environments. The Retail Manager will be responsible for overseeing multiple retail outlets within the hospital, including a main cafeteria, four coffee kiosks, and several grab-and-go concepts.

The ideal candidate will demonstrate strong leadership skills by mentoring and motivating a team of approximately 32 frontline employees, ensuring exceptional service delivery that meets the healthcare environment's high standards. This role requires a strategic mindset combined with operational excellence, including managing daily operations, maintaining inventory and equipment, enforcing brand and safety standards, and driving sales growth through effective data analysis and retail program implementation. In addition, the Retail Manager will collaborate closely with hospital leadership to foster strong client relationships and continuously enhance the retail experience for patients, visitors, and staff alike.

As part of Sodexo's commitment to employee growth and satisfaction, this role offers a fair and equitable compensation package reflective of the candidate’s education, experience, and skills. Benefits include comprehensive medical, dental, and vision care options, wellness programs, a 401(k) plan with matching contributions, paid time off, company holidays, and opportunities for career development, including tuition reimbursement. This position requires a valid driver’s license for weekly travel among various retail locations within the healthcare campus.

Joining Sodexo means becoming part of a company that values integrity, respect, and inclusion, where employees’ voices are heard, and their ideas are valued. Sodexo encourages diverse perspectives and believes that a happy, engaged workforce underpins exceptional service delivery. The Retail Manager 3 role at Cooper University Hospital offers a unique chance to influence the retail food service environment in a critical healthcare setting, making a tangible difference in the daily lives of those served while advancing personal and professional ambitions within a supportive company culture.