Retail Manager 2

Sodexo is a global leader in providing integrated facilities management and food service solutions, dedicated to enhancing quality of life for individuals and communities. Specifically focusing on campus environments, Sodexo partners with educational institutions across the nation to create safe, healthy, and engaging dining experiences for students and staff. With a commitment to sustainability, innovation, and outstanding service, Sodexo has established itself as a trusted provider within the education segment. At the University of North Carolina School of Arts in Winston Salem, NC, Sodexo is currently seeking a Retail Manager 2 to join its dynamic campus segment team. This role is integral to delivering exceptional multi-unit food service operations, encompassing up to four fast, casual dining venues simultaneously. The Retail Manager 2 plays a decisive role in ensuring all outlets uphold Sodexo's rigorous standards and those of the client, focusing on operational excellence, brand consistency, and superior customer satisfaction.

In this multi-faceted position, the Retail Manager 2 will lead frontline teams, driving excellence in cash handling, opening and closing procedures, and daily operational management. This role requires an individual capable of mentoring team members to achieve high standards of service and compliance with safety programs such as HACCP. The Retail Manager will conduct comprehensive brand audits to maintain the integrity of both national and in-house branded concepts, ensuring all signage, merchandising, and marketing efforts align with set guidelines. Additionally, managing vendor relationships and ensuring product ordering protocols are followed meticulously are crucial aspects of this role. Through these responsibilities, the Retail Manager 2 fosters an environment that promotes the well-being of college students by creating a healthy, efficient, and welcoming dining experience. The position offers fair and equitable compensation, reflecting the candidate's education level and relevant experience. Sodexo also provides a competitive benefits package that includes medical, dental, and vision care programs, 401(k) plans with matching contributions, paid time off, company holidays, and opportunities for career growth including tuition reimbursement. Joining Sodexo means becoming part of a company that values its employees, promotes diversity and inclusion, and strives to create better everyday experiences for everyone involved.