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Retail General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $54,300.00 - $80,750.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Fuel discount
nation-wide medical plan
Dental
Vision
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay

Job Description

Pilot Company is a leading network of travel centers offering an extensive range of services geared towards travelers and commercial drivers across North America. Established in 1958 by Jim A. Haslam II and currently under the leadership of CEO Adam Wright, Pilot Company has grown remarkably to encompass over 750 retail and fueling locations spread across 44 states in the U.S. and six Canadian provinces. With a dedicated workforce exceeding 30,000 team members, the organization prides itself on a strong people-first culture that emphasizes integrity, community involvement, and operational excellence. The company’s energy and logistics division is notable for its... Show More

Job Requirements

  • Minimum 2-3 years of management experience in retail, restaurant, grocery or other service industry with financial responsibility
  • Proven experience managing high volume retail operations with profit and loss accountability
  • Ability to develop and maintain a strong customer service culture
  • Willingness to work flexible hours including nights, weekends and holidays
  • Excellent leadership and people management skills
  • Strong communication skills
  • Commitment to upholding company values and integrity

Job Qualifications

  • Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
  • Previous management proficiency in high volume retail with profit and loss accountability
  • Ability to create and maintain a customer focused culture
  • Strong leadership and team development skills
  • Effective communication skills
  • Ability to work a flexible schedule including nights, weekends and holidays

Job Duties

  • Ensuring that customer expectations are met
  • Conducting meetings with subordinate employees
  • Maintaining effective vendor relationships
  • Building, coaching, managing and developing teams
  • Driving sales
  • Managing team members
  • Tracking inventory
  • Providing customer service
  • Performing profit and loss analysis

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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