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Retail Front End Associate

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.00 - $13.50
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Work Schedule

Flexible
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short/long term disability
Paid parental leave
Paid holidays
vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

TJX Companies is a globally recognized leader in off-price retail, providing value and quality to customers through an extensive network of stores, including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. As a Fortune 100 company, TJX is dedicated to fostering a vibrant, inclusive, and collaborative work environment where employees are encouraged to grow, learn, and make meaningful contributions every day. The company operates from four global Home Offices and has numerous Distribution Centers and Retail Stores across the globe, making it a diverse workplace with abundant career opportunities. HomeGoods, a part of the TJX family, is well known for its unique selection of home décor, furniture, and other household essentials, offering customers a constantly changing array of products at competitive prices. Working at HomeGoods means becoming part of a team that values customer satisfaction, operational excellence, and a positive store culture.

This HomeGoods position is designed for individuals who are passionate about delivering outstanding customer service and creating a welcoming shopping environment. The role is centered on engaging and interacting with customers while adhering to company standards in operations, merchandising, and loss prevention. It involves maintaining a clean and organized store to enhance the overall customer experience, supporting credit and loyalty programs, and ensuring accurate transactions at checkout. Employees may be cross-trained in various store areas, providing a dynamic work experience and greater support to the business. Additionally, this position emphasizes teamwork, integrity, and respect, contributing to a positive store atmosphere. Starting pay ranges from $13.00 to $13.50 per hour, with the actual rate determined by relevant skills, experience, and qualifications. This role offers a flexible work schedule and the chance to develop professional skills within a supportive and inclusive environment dedicated to employee growth and success.

Job Requirements

  • Able to work a flexible schedule to support business needs
  • capable of lifting heavy objects with or without reasonable accommodation

Job Qualifications

  • Excellent customer service skills
  • strong communication and organizational skills with attention to detail
  • capable of multi-tasking
  • able to respond appropriately to changes in direction or unexpected situations
  • works effectively with peers and supervisors
  • retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • supports and embodies a positive store culture through honesty, integrity, and respect
  • accurately rings customer purchases and returns and counts change back to customer according to established operating procedures
  • promotes credit and loyalty programs
  • maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • initiates and participates in store recovery as needed throughout the day

Job Criteria

Experience

Mid Level (3-7 years)


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