Retail Fragrances Sales Support Associate - Michael Kors, Cross County - Full Time
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.15 - $26.40
Benefits
comprehensive health coverage
Vision Insurance
Dental Insurance
401(k) match
Paid Time Off
Paid holidays
Merchandise discounts
performance-based incentives
annual merit review
employee assistance program with mental health counseling and legal/financial advice
Job Description
Macy's is a renowned American department store with a legacy spanning over 160 years. Throughout its rich history, Macy's has established itself as more than just a retail destination; it is a significant part of American culture and tradition. Known for its inspiring stores and irresistible products, Macy's has become an iconic brand symbolizing innovation, quality, and customer-centered service. The store is famous for landmark events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, which have become celebrated national traditions. Macy's commitment to delivering memorable moments and exceptional experiences extends beyond its customers, fostering a... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years related experience
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
- Resourceful and able to adapt quickly to changing priorities
- Resourceful self-starter, works well independently as well as part of a team
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Job Qualifications
- High school diploma or equivalent
- 1-2 years related experience
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
- Resourceful and able to adapt quickly to changing priorities
- Resourceful self-starter, works well independently as well as part of a team
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Job Duties
- Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary
- Explain and demonstrate use of fragrances through actual application or card application
- Partner with Fragrance Counter Manager or CSX Mgr of inventory and other inaccuracies
- Attend product training classes and seminars
- Ensure proper presentation, organization, storing, and replenishment of stock
- Participate in pre-selling and sales driving events to maximize sales
- Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
- Ensure work area is free from hazards and work in a safe manner
- Adhere to Asset Protection and inventory control and compliance procedures
- Be in compliance with all hygiene standards
- Follow shortage programs and procedures
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
- Dependable attendance and punctuality
Job Location
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