Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Job Description
Aramark Healthcare is a division of Aramark, a global leader in food, facilities, and uniform services, dedicated to creating distinctive experiences in healthcare settings. Aramark Healthcare specializes in delivering exceptional food service and dining solutions that meet the unique needs of patients, visitors, and staff within medical centers. With a strong commitment to quality, innovation, and customer satisfaction, Aramark Healthcare partners with hospitals and medical facilities to provide tailored culinary offerings while maintaining high standards of safety and hygiene. Operating in over 15 countries, Aramark is devoted to fostering positive impacts on communities, the environment, and its employees through responsible business practices and inclusive work environments.
The Retail Food Service Manager position at OSF Saint Francis Medical Center located in Peoria, IL, represents a vital leadership role within Aramark Healthcare’s retail dining operations. This management role is focused on overseeing retail dining services where customers select prepared foods from a curated menu, ensuring an efficient and welcoming experience tailored to diverse customer needs and tastes. The Retail Food Service Manager is responsible for full retail dining operations management, including inventory control, warehouse coordination, staff hiring and training, opening and closing procedures, and financial accountability. This position requires a dynamic leader who can develop and execute dining solutions that align with both customer preferences and organizational goals.
The position offers a competitive salaried compensation package, ranging from $60,000 to $70,000 annually, reflecting the significant responsibilities and leadership qualities required. Aramark Healthcare promises a comprehensive benefits package including medical, dental, vision coverage, retirement savings plans such as 401(k), paid parental leave, disability coverage, and various work-life resources, enhancing employees’ overall well-being and growth.
As the Retail Food Service Manager, candidates will directly influence customer satisfaction by ensuring smooth daily operations while meeting budgetary constraints and sales targets. This role includes responsibilities such as managing inventory, overseeing product ticketing and distribution, resolving customer concerns, and maintaining financial reports related to sales and merchandise transfers. The manager will also lead periodic inventories and address any discrepancies, building and maintaining strong relationships with customers and clients to promote mutually beneficial business practices.
Candidates must be adept at managing complex retail food operations within a healthcare setting, prioritizing customer service excellence, staff development, and operational efficiency. This role offers an excellent opportunity for individuals seeking to thrive in a dynamic environment that values innovation, teamwork, and continuous improvement. The ideal candidate will have strong organizational skills, proficiency in Microsoft Office and Point of Sale systems, and a proven track record in managing profit and loss responsibilities or contract-managed services.
Aramark Healthcare encourages diversity and equal employment opportunities. The company embraces all qualified applicants regardless of race, color, religion, gender identity, disability, or veteran status, promoting an inclusive workplace where everyone can contribute to and benefit from the organization’s success. Working as a Retail Food Service Manager at Aramark Healthcare means joining a respected global company committed to employee development, community engagement, and environmental stewardship, making it a fulfilling career choice for aspiring hospitality leaders.
The Retail Food Service Manager position at OSF Saint Francis Medical Center located in Peoria, IL, represents a vital leadership role within Aramark Healthcare’s retail dining operations. This management role is focused on overseeing retail dining services where customers select prepared foods from a curated menu, ensuring an efficient and welcoming experience tailored to diverse customer needs and tastes. The Retail Food Service Manager is responsible for full retail dining operations management, including inventory control, warehouse coordination, staff hiring and training, opening and closing procedures, and financial accountability. This position requires a dynamic leader who can develop and execute dining solutions that align with both customer preferences and organizational goals.
The position offers a competitive salaried compensation package, ranging from $60,000 to $70,000 annually, reflecting the significant responsibilities and leadership qualities required. Aramark Healthcare promises a comprehensive benefits package including medical, dental, vision coverage, retirement savings plans such as 401(k), paid parental leave, disability coverage, and various work-life resources, enhancing employees’ overall well-being and growth.
As the Retail Food Service Manager, candidates will directly influence customer satisfaction by ensuring smooth daily operations while meeting budgetary constraints and sales targets. This role includes responsibilities such as managing inventory, overseeing product ticketing and distribution, resolving customer concerns, and maintaining financial reports related to sales and merchandise transfers. The manager will also lead periodic inventories and address any discrepancies, building and maintaining strong relationships with customers and clients to promote mutually beneficial business practices.
Candidates must be adept at managing complex retail food operations within a healthcare setting, prioritizing customer service excellence, staff development, and operational efficiency. This role offers an excellent opportunity for individuals seeking to thrive in a dynamic environment that values innovation, teamwork, and continuous improvement. The ideal candidate will have strong organizational skills, proficiency in Microsoft Office and Point of Sale systems, and a proven track record in managing profit and loss responsibilities or contract-managed services.
Aramark Healthcare encourages diversity and equal employment opportunities. The company embraces all qualified applicants regardless of race, color, religion, gender identity, disability, or veteran status, promoting an inclusive workplace where everyone can contribute to and benefit from the organization’s success. Working as a Retail Food Service Manager at Aramark Healthcare means joining a respected global company committed to employee development, community engagement, and environmental stewardship, making it a fulfilling career choice for aspiring hospitality leaders.
Job Requirements
- Bachelor’s degree or equivalent experience in business or a related field
- 2-4 years of relevant experience in retail food service management or related operations
- Proficiency with Microsoft Office and Point of Sales systems
- Ability to work flexible hours including evenings and weekends
- Strong organizational and leadership skills
- Experience with profit and loss accountability or contract-managed services preferred
- Excellent customer service communication skills
Job Qualifications
- Requires 2-4 years of experience or a combination of education and experience from which comparable knowledge and skills acquired
- Requires a bachelor’s degree or equivalent experience in business or another related field
- Familiar with Microsoft Office and Point of Sales systems
- Ability to work a flexible, event-based schedule that includes some evenings and weekends
- Strong organizational skills
- Profit and loss (P&L) accountability and/or contract-managed service experience preferred
- Ability to demonstrate excellent customer service using Aramark's standard service mode
Job Duties
- Responsible for many of the non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution
- Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget
- Ensure development and training of customer service programs and product knowledge
- Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements
- Address and resolve any customer issues
- Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores
- Periodically check and verify the accurate ticketing of merchandise
- Lead periodic physical inventories as well as potential count discrepancies
- Maintain effective client and customer rapport for mutually helpful business relationships
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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