Retail Food Service Manager

Aramark Healthcare+ is a division of Aramark, a global leader in providing food, facilities, and uniform services to a wide range of industries including healthcare, education, and sports and entertainment. With operations in 15 countries worldwide, Aramark is committed to delivering exceptional guest experiences and innovating service solutions that cater to the unique needs of its clients and customers. The company is deeply rooted in a culture of service and united by its purpose to do great things for its employees, partners, communities, and the planet. Aramark offers career development opportunities, focusing on nurturing talent and empowering employees to reach their full potential while fostering an inclusive environment that respects diversity and equal employment opportunities. The company values integrity, teamwork, and continuous improvement, striving to make a positive impact every day through its services and community involvement.

The Retail Food Service Manager position at Aramark Healthcare+ is an exciting management role located at Jefferson Health Cherry Hill. This role is pivotal in overseeing the retail dining operations within a vibrant healthcare setting where customers order freshly prepared food from menus designed to meet varied tastes and dietary preferences. As a manager, the successful candidate will be responsible for developing and executing innovative dining solutions that enhance both customer satisfaction and operational efficiency.

The role entails managing front-of-house operations across multiple retail outlets such as cafeterias, food courts, and quick service venues. The manager will develop retail service plans that improve service quality, increase profitability, and align with organizational goals. They will collaborate effectively across departments to ensure a seamless and unified retail dining experience for customers. Key responsibilities include overseeing marketing, merchandising, and cash handling processes, maintaining sanitation and safety standards, and fostering positive client and customer relationships. Leadership is a critical aspect of the position, involving supervising team members, managing hiring and disciplinary actions, conducting performance reviews, and recommending pay increases.

Additionally, the manager will actively track sales trends and customer feedback to drive continuous business improvement. Implementing special promotions, limited-time offers (LTOs), and coordinating pop-up restaurant events or collaborations like Fooda will also fall under their purview. The role requires overseeing catering operations, including menu planning, staffing, and event setup, thus ensuring high-quality service delivery for all catering needs.

This management position is salaried, offering a competitive compensation of $70,000 annually. Aramark provides a comprehensive benefits package for eligible employees, including medical, dental, vision coverage, retirement savings plans like a 401(k), paid parental leave, disability coverage, and other work-life resources. The company champions a supportive work environment where employees are encouraged to grow, innovate, and make meaningful contributions. This opportunity is ideal for candidates who thrive in dynamic food service environments and aspire to lead teams in delivering exceptional retail dining experiences in a healthcare facility.