Retail Events Coordinator

Manchester, NH, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Salary

Rate:

Range $28,214.73 - $35,434.80

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

flexible scheduling

Job Description

Michaels is the leading creative destination in North America, operating over 1,300 stores in 49 states and Canada as well as online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown into the best place for all things creative, offering an extensive range of arts and crafts supplies, framing, home décor, and seasonal merchandise. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Michaels is committed to fostering creativity and empowering customers to bring their artistic visions to life while ensuring... Show More

Job Requirements

High school diploma or equivalent
retail or customer service experience
experience working with children or hosting children’s events preferred
strong communication skills
ability to stand for long periods and perform physically demanding tasks such as lifting and reaching
ability to work nights, weekends, and early mornings as required
ability to work in a public retail store setting
must comply with federal, state, and local legal requirements of the job
willingness to adhere to company policies and procedures
ability to maintain a positive and respectful attitude in stressful situations

Job Qualifications

Energetic and enthusiastic personality
ability to handle job stress and interact effectively with others including guests of all ages and co-workers
excellent people skills
experience working with children and children’s events
good communication skills including written, verbal, and nonverbal communication as well as listening skills
organizational skills, interpersonal skills, and creative problem-solving skills
retail and/or customer service experience required

Job Duties

Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
engage with clients of all ages by creating an environment of fun and creativity
demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities
facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards
communicate events with clients and store team members
complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed
adjust plans and events based on client’s feedback and needs
create backup or emergency plans to be executed as needed
ensure client satisfaction for scheduled events
uphold the company’s cleanliness and safety standards
set up, break down, and clean before and after each event
help customers shop, locate products, and provide them with solutions
provide fast and friendly check out experience
engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
educate customer on Voice of Customer (VOC) survey
assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
participate in the truck un-load, stocking and planogram (POGs) processes
complete merchandise recovery and maintenance
perform Store in Stock Optimization (SISO) and AD set duties as assigned
support shrink and safety programs
adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
interact with others in an accepting and respectful manner
remain positive and respectful, even in difficult situations
promote commitment to the organization’s vision and values
project a positive image and serve as a role model for other Team Members
cross trained in Custom Framing selling and production
participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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