Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
employee discount
flexible scheduling
Job Description
The Michaels Companies Inc. is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, along with a strong online presence through Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels specializes in arts and crafts supplies, providing a wide range of products and services to fuel creativity and inspiration. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels is recognized as the best place for all things creative, focusing on offering unique crafting experiences and high-quality... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in event coordination or customer service preferred
- Ability to stand for long periods
- Ability to lift and carry heavy boxes
- Ability to climb ladders or use similar equipment to access high shelves
- Strong communication skills
- Ability to work in a fast-paced retail environment
- Must be able to interact positively and respectfully with customers and team members
- U.S. legal eligibility to work
- Flexible availability including nights, weekends, and early mornings
- Ability to perform physical tasks such as bending, lifting, and reaching
- Ability to maintain store cleanliness and safety standards
Job Qualifications
- Energetic and enthusiastic personality
- Excellent people skills
- Experience working with children and children's events
- Strong communication skills including written, verbal, and nonverbal communication
- Good listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Retail and/or customer service experience
- Ability to handle job stress and interact effectively with guests and co-workers
- Willingness to work flexible hours including nights, weekends, and early mornings
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects and perform activities such as face painting
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client's feedback and needs
- Create backup or emergency plans as needed
- Ensure client satisfaction for scheduled events
- Uphold the company's cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experiences
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and Company policies
- Interact respectfully with others and promote commitment to company's vision and values
- Cross-train in Custom Framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining restrooms cleanliness
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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