Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $31,100.00 - $41,600.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada as well as online platforms. Founded in 1973 and headquartered in Irving, Texas, Michaels is dedicated to fueling the joy of creativity by providing an extensive range of arts and crafts supplies, custom framing services, and unique handmade goods. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Known for its commitment to fostering creativity, Michaels serves a diverse customer base that ranges from hobbyists to professional artists, children... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves by ladder or similar equipment
- ability to perform essential job functions with or without reasonable accommodations
- availability to work nights, weekends, and early mornings
- meet federal, state, and local legal job requirements
Job Qualifications
- Experience working with children and children’s events
- retail or customer service experience
- excellent communication skills including written, verbal, and nonverbal communication
- strong organizational skills
- interpersonal and creative problem-solving abilities
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with guests and coworkers
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by creating a fun and creative environment
- demonstrate and instruct party participants on craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and paperwork
- adjust event plans based on client feedback and needs
- create and execute backup or emergency plans
- ensure client satisfaction and uphold cleanliness and safety standards
- set up, break down, and clean before and after each event
- help customers shop and locate products
- provide a fast and friendly checkout experience
- promote benefits of Rewards program and credit card enrollments
- educate customers on Voice of Customer surveys
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unloading, stocking, and planogram duties
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact positively and respectfully with customers and team members
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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