Retail Event Coordinator

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Salary

Rate:

Range $31,100.00 - $41,600.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Flexible Schedule

Job Description

Michaels is a leading creative destination in North America, founded in 1973 and headquartered in Irving, Texas. The company operates over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. Michaels is well known for offering a vast range of arts and crafts supplies, framing products, and handmade goods, serving millions of creative enthusiasts nationwide. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, which is a marketplace dedicated to handmade goods. Michaels prides itself on being the best place for all things creative, driven... Show More

Job Requirements

High school diploma or equivalent
experience in retail or customer service
experience working with children and managing children’s events
ability to remain standing for long periods of time
ability to bend, lift, carry, reach, and stretch regularly
ability to lift heavy boxes and access high shelves using ladder or similar equipment
capability to work evenings, weekends, and early mornings as needed
must meet federal, state, and local legal requirements for employment
willingness to comply with company policies and procedures

Job Qualifications

Energetic and enthusiastic personality
ability to handle job stress and interact effectively with others including guests of all ages and co-workers
excellent people skills
experience working with children and children’s events
good communication skills including written, verbal, and nonverbal communication as well as listening skills
organizational skills
interpersonal skills
creative problem-solving skills
retail and customer service experience

Job Duties

Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
engage with clients of all ages by creating an environment of fun and creativity
demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities
facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards
communicate events with clients and store team members
complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed
adjust plans and events based on client’s feedback and needs
create backup or emergency plans to be executed as needed
ensure client satisfaction for scheduled events
uphold the company's cleanliness and safety standards
set up, break down, and clean before and after each event
help customers shop, locate products, and provide them with solutions
provide fast and friendly check out experience
engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
educate customer on Voice of Customer (VOC) survey
assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
participate in the truck un-load, stocking and planogram (POGs) processes
complete merchandise recovery and maintenance
perform Store in Stock Optimization (SISO) and AD set duties as assigned
support shrink and safety programs
adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
interact with others in an accepting and respectful manner
cross trained in Custom Framing selling and production
participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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