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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Career development opportunities
Job Description
The Michaels Companies Inc. is a renowned leader in the retail arts and crafts industry, operating over 1,300 stores across 49 states in the U.S. and Canada as well as online platforms including Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels has become the premier destination for creativity and celebration in North America. With an extensive product range, Michaels caters to customers looking to explore their creative passions through crafting, custom framing, and décor. Additionally, The Michaels Companies, Inc. owns Artistree, a premium manufacturer of custom and specialty framing merchandise, further enhancing their market presence and... Show More
Job Requirements
- Must be at least 16 years or older
- ability to remain standing for long periods of time
- ability to move throughout the store
- regularly bend, lift, carry, reach, and stretch
- lift heavy boxes and access high shelves by ladder or similar equipment
- comply with federal, state, and local employment laws
- ability to perform duties in a public retail store setting
- willing to work nights, weekends, and early mornings
- ability to follow Standard Operating Procedures and company policies
- commitment to respectful and positive interaction with others
Job Qualifications
- Retail and/or customer service experience preferred
- knowledge of cash handling procedures
- ability to interact positively with customers and team members
- basic understanding of retail operations including inventory and merchandising
- ability to work flexible hours including nights, weekends, and early mornings
- physical ability to stand for long periods, lift heavy items, and use ladders safely
- commitment to company values and customer service excellence
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including the merchandise return/go back process
- perform Store In Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and Company programs
- interact with others respectfully and positively
- cross trained in Custom Framing selling and production
- perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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