Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $26,000.00 - $31,280.26
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
equal opportunity employment
Job Description
Michaels is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, along with a strong online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the go-to retail chain for arts and crafts supplies, custom framing merchandise, and a dedicated handmade goods marketplace through its brand MakerPlace by Michaels. With a rich heritage rooted in fostering creativity, Michaels continues to empower customers of all ages to pursue their artistic passions and projects by providing a comprehensive selection of quality products and expert services. The company’s purpose is to fuel the joy of creativity, a commitment evident in its diverse offerings and customer-focused approach.Show More
The Store Associate role at Michaels in West Palm Beach, FL involves engaging directly with customers to deliver exceptional service in a dynamic retail environment. This position is central to ensuring every customer enjoys a fast, friendly, and helpful shopping experience, whether they visit in-store or interact with Michaels' omni-channel services such as Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS). Responsibilities include assisting customers in finding products and solutions tailored to their creative needs, handling cash transactions efficiently at checkout, and promoting Michaels’ Rewards program and Private Label Credit Cards.
The associate supports crucial operational tasks like unloading delivery trucks, restocking merchandise, maintaining store recovery standards, executing planograms, and fulfilling store in-stock optimization duties. Safety, shrink prevention, and compliance with company policies and Standard Operating Procedures (SOPs) are priorities in maintaining a secure and well-organized retail space. Furthermore, associates receive cross-training in custom framing selling and production, adding valuable skills to their retail expertise.
Working at Michaels means being part of a team committed to positivity, respect, and projecting a company image that upholds its vision and values. The role requires physical endurance, as associates spend considerable time standing, bending, lifting, and moving throughout the store, including occasional outdoor tasks like retrieving shopping carts. Given the varied environment, which includes climate-controlled retail areas and some stock rooms that may not be temperature regulated, the position demands adaptability and a proactive approach to customer service.
Michaels is committed to inclusion and offers reasonable accommodations to ensure all team members can perform their roles effectively. The company provides robust benefits to both full-time and part-time employees, including health insurance options (medical, dental, and vision), paid time off, tuition assistance, and employee discounts. Michaels fosters a workplace culture that values diversity, equal opportunity, and the creative potential of every team member. Those interested in joining Michaels will find a supportive environment focused on career growth and employee well-being.Show Less
The associate supports crucial operational tasks like unloading delivery trucks, restocking merchandise, maintaining store recovery standards, executing planograms, and fulfilling store in-stock optimization duties. Safety, shrink prevention, and compliance with company policies and Standard Operating Procedures (SOPs) are priorities in maintaining a secure and well-organized retail space. Furthermore, associates receive cross-training in custom framing selling and production, adding valuable skills to their retail expertise.
Working at Michaels means being part of a team committed to positivity, respect, and projecting a company image that upholds its vision and values. The role requires physical endurance, as associates spend considerable time standing, bending, lifting, and moving throughout the store, including occasional outdoor tasks like retrieving shopping carts. Given the varied environment, which includes climate-controlled retail areas and some stock rooms that may not be temperature regulated, the position demands adaptability and a proactive approach to customer service.
Michaels is committed to inclusion and offers reasonable accommodations to ensure all team members can perform their roles effectively. The company provides robust benefits to both full-time and part-time employees, including health insurance options (medical, dental, and vision), paid time off, tuition assistance, and employee discounts. Michaels fosters a workplace culture that values diversity, equal opportunity, and the creative potential of every team member. Those interested in joining Michaels will find a supportive environment focused on career growth and employee well-being.Show Less
Job Requirements
- Must be at least sixteen (16) years old
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and use ladders or similar equipment safely
- Availability to work nights, weekends, and early mornings
- Ability to perform physical tasks in a retail environment
- Compliance with federal, state, and local employment laws
- Ability to engage with customers in a respectful and positive manner
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to operate cash registers and handle cash transactions accurately
- Good communication and interpersonal skills
- Ability to work in a team environment
- Basic knowledge of inventory management and merchandising
- Comfortable using technology for order processing and customer service
- Willingness to learn and adapt to new retail processes
- Ability to project a positive attitude and maintain professionalism
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance
- Interact with others in an accepting and respectful manner
- remain positive and respectful, promote commitment to the organization’s vision and values
- project a positive image and serve as a role model for other Team Members
- Cross train in Custom Framing selling and production
- Other duties as assigned
Job Location
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