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Retail Customer Service Specialist (Shared)- Bilingual Preferred
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.85 - $1.00
Work Schedule
Flexible
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career development opportunities
wellness programs
Flexible work schedules
Job Description
Sherwin-Williams is a global leader in the coatings industry, known for its high-quality paints, coatings, and innovative solutions that protect and beautify homes, businesses, and industries. Established over a century ago, Sherwin-Williams has grown to become a trusted brand with a presence in retail stores, wholesale operations, and specialty services throughout the United States and internationally. The company focuses on creating value for customers by offering a diverse range of products backed by expert knowledge and exceptional customer service. Sherwin-Williams is committed to fostering an inclusive work environment where employees are supported in achieving their full potential through professional development,... Show More
Job Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted driver’s license
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
- If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
- If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Job Qualifications
- Have at least a high school diploma or GED
- Have at least one year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
Job Duties
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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