Company Logo or Photo

Retail Customer Service

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Free health insurance
Competitive wages
Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
Great Working Hours
401(k) with Company Match
Generous Paid Time Off
Holiday pay
Store discount

Job Description

EZCORP is a leading retail store brand recognized primarily for its pawn shop operations under the EZPawn brand. Located at 369 Main St., Longmont, Colorado 80501, EZCORP specializes in providing innovative financial services including pawn loans, retail sales, and gold buying. As a globally recognized company, EZCORP has established a solid reputation for offering customers fast, secure, and reliable pawn loan services, along with retail merchandise sales that include jewelry, electronics, musical instruments, tools, and more. The company focuses on customer service excellence and strives to maintain a welcoming and professional environment for both customers and employees. EZCORP values career... Show More

Job Requirements

  • High school diploma or GED
  • Experience in customer service, cashier, or retail roles
  • Strong communication and interpersonal skills
  • Ability to work independently and collaboratively
  • Capability to multitask in a fast-paced environment
  • Successful pass of criminal background check and drug test
  • Adherence to all company policies, procedures, and regulations
  • Knowledge of pawned items preferred
  • Sales background preferred
  • Bilingualism preferred

Job Qualifications

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Ability to multitask effectively
  • Work well independently and as part of a team
  • Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics is a plus
  • Sales experience is a plus
  • Bilingual skills are a plus

Job Duties

  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Process sales, loans, and extensions
  • Perform opening and closing store duties
  • Assist customers with identifying and appraising pawn items such as jewelry, electronics, and musical instruments
  • Maintain a clean, organized, and welcoming store environment
  • Follow company policies, procedures, and regulations
  • Support team members and collaborate to achieve sales and service goals

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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