Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $21.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k Match
Paid Time Off
Paid holidays
Merchandise discounts
performance-based incentives
Employee assistance program
Job Description
Macy's is a renowned American department store chain that has been a cornerstone of retail in the United States for over 160 years. It is much more than just a store; it represents a rich story of innovation, tradition, and memorable experiences that have captivated the hearts and minds of millions. From its iconic events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade to the inspiring shopping environment it continuously offers, Macy's stands as a symbol of exceptional customer service and a wide array of irresistible products. With its commitment to creating memorable moments for customers... Show More
Job Requirements
- High school diploma or equivalent
- At least 2 years of selling or customer experience preferred
- Ability to lift at least 50 pounds and stand for extended periods
- Capability to stoop, kneel, crouch, climb ladders, and perform physical store setup tasks
- Comfortable frequent use of computers, handheld equipment, and cash register operations
- Flexible availability including days, evenings, weekends, and holidays
- Effective communication and presentation skills
- Ability to adapt quickly to changing priorities
Job Qualifications
- At least 2 years of selling or customer experience preferred
- Good understanding of product knowledge to provide expert guidance
- Comfortable communicating with customers virtually, via phone, and in person
- Ability to build relationships and achieve sales goals
- Proficient in using point of sale technology and related applications
- Self-driven to keep up with product knowledge and training
- Excellent interpersonal and collaboration skills
- Ability to work effectively across departments and with peers
- Flexible availability including days, evenings, weekends, and holidays
Job Duties
- Provide an exceptional customer experience by selling merchandise and meeting customer needs in-store and virtually
- Assist customers with product recommendations focusing on size, fit, and style while leveraging product knowledge and digital resources
- Engage and interact with customers to acquire and grow client relationships using outreach tools including My Client and social media
- Develop and maintain relationships with peers and store leadership to problem solve and enhance customer outcomes
- Use point of sale systems, client acquisition systems, and store technology including computers, tablets, smartphones, and social media
- Partner with store teams, vendors, and community partners to plan and host virtual and in-store sales events
- Maintain selling floor presentation according to company merchandise guidelines and ensure fitting rooms are customer-ready
- Ensure receipt, unpacking, and setup of new merchandise according to visual standards
- Reconfigure store fixtures to prepare new layouts and visual presentations for upcoming themes
- Perform store opening and closing procedures including alarm system access and register settlements
- Foster an environment of acceptance and respect to ensure authentic connections with colleagues, customers, and communities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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