Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $23.10
Benefits
Merchandise discounts
performance-based incentives
annual merit review
employee assistance program with mental health counseling and legal/financial advice
401(k) match
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
eight paid holidays
Job Description
Macy's is an iconic American department store with a rich history spanning over 160 years. Known for its innovations and longstanding traditions, Macy's has become a beloved brand celebrated not only for exceptional merchandise but also for memorable events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. Macy's offers a dynamic and inclusive work environment where employees contribute to creating memorable shopping experiences for millions of customers. As a large retail establishment, Macy's combines the excitement of a bustling marketplace with the warmth of community involvement. The company emphasizes continuous learning and career growth, supporting employees... Show More
Job Requirements
- Ability to stand for at least two consecutive hours
- Capacity to lift up to 50 pounds
- Capability to stoop, kneel, crouch, and climb ladders
- Good color vision
- Frequent use of computers and handheld equipment
- Comfortable communicating with customers both virtually and in-person
- Flexible availability including evenings, weekends, and holidays
- Ability to effectively present information to customers and management
- Resourceful and adaptable to changing work environment
- At least 2 years of experience in selling or customer experience preferred
Job Qualifications
- High school diploma or equivalent preferred
- At least 2 years of selling or customer service experience preferred
- Strong product knowledge with ability to guide customers on features and choices
- Excellent communication skills for interacting with customers virtually, by phone, and in person
- Proficiency in using point of sale technology and related applications
- Self-driven with a commitment to continuous learning and staying current with product trends
- Excellent interpersonal skills and ability to collaborate effectively with colleagues and leadership
- Ability to adapt quickly to changing priorities and work flexibly including days, evenings, weekends, and holidays
Job Duties
- Provide an exceptional customer experience by selling merchandise and meeting customer needs in-store and virtually
- Assist customers by recommending products based on size, fit, and style using product knowledge and digital resources
- Engage with customers to build and grow client relationships using My Client and social media tools
- Collaborate with store leadership and peers to solve problems and enhance customer experience
- Utilize POS systems, client acquisition systems, and other store technologies including computers, tablets, and smartphones
- Partner with vendors and community to develop and host in-store and virtual sales events
- Maintain selling floor presentation and ensure fitting rooms are customer-ready
- Receive, unpack, and set up new merchandise according to visual guidelines
- Reconfigure store fixtures for new layouts and visual presentations
- Perform store opening and closing procedures including alarm access and register settlement
- Foster an environment of acceptance, respect, and authentic connections with colleagues and customers
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter