Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $23.10
Benefits
Merchandise discounts
performance-based incentives
annual merit review
employee assistance program with mental health counseling and legal/financial advice
Health Insurance
Dental Insurance
Paid Time Off
401(k) match
Paid holidays
Job Description
Macy's is a renowned American department store with a rich legacy that dates back over 160 years. It represents more than just a retail establishment—it's a cultural icon that has woven itself into the fabric of American traditions and innovations. Macy's is famous for memorable events such as the Macy's 4th of July Fireworks and the annual Thanksgiving Day Parade, which have captivated and brought joy to millions of people. With a commitment to delivering exceptional customer experiences and offering a wide range of top-tier products, Macy's continues to be a beacon in the retail space, creating meaningful moments for... Show More
Job Requirements
- At least 1 year of customer service or selling experience
- able to work a flexible schedule including evenings and weekends
- strong organizational skills and ability to manage multiple tasks at once in a fast-paced environment
- passion and a business-minded attitude to succeed in a performance-based setting
- flexible availability including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality
- enthusiasm for the beauty industry and the skills to provide outstanding customer care
- able to resolve customer problems in a constructive and forward-looking way
- flexible and able to use sound judgment in ambiguous situations
Job Qualifications
- At least 1 year of customer service or selling experience
- previous cosmetic or fragrance sales experience a plus
- good understanding of the beauty products you are selling and ability to give expert guidance to customers
- comfortable communicating with customers virtually, via phone, and in person
- ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events
- utilize point of sale technology and applications to help in selling and fulfilling customer orders
- show and teach the use of all beauty products by applying them on the customer
- proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area
- excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
- partnership with the total Beauty team to drive sales and deliver the customer experience
Job Duties
- Greet customers in a friendly and helpful manner
- use product knowledge to give expert guidance to each customer based on their wants, features, and choices
- build a relationship with customers by introducing them to beauty products and finding out their hidden needs
- show and teach the use of all beauty products by applying them on the customer
- keep proper display, organization, storage and restocking of inventory
- use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
- join in pre-selling and sales-boosting events to increase sales and reach personal sales targets
Job Location
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