Retail Cosmetics Sales Associate - Prestige Beauty, Culver City Center - Full Time
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $23.10
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
Employee assistance program
Job Description
Macy's has been a cornerstone of American retail and culture for over 160 years, representing much more than a simple store. It is a celebrated brand that combines innovation with tradition, embodying iconic moments such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. Macy's has constructed an enduring legacy by delivering memorable experiences through inspiring stores and irresistible products. As a leader in the department store industry, Macy's offers a diverse product range, including fashion, home goods, and cosmetics, continuously evolving to meet the needs and preferences of millions of customers nationwide. Macy's is not just... Show More
Job Requirements
- At least 1 year of customer service or selling experience required
- flexible availability including days, evenings, weekends and holidays with regular dependable attendance and punctuality
- ability to work a flexible schedule including evenings and weekends
- strong organizational skills and ability to manage multiple tasks in a fast-paced environment
- enthusiasm for the beauty industry and providing outstanding customer care
- ability to resolve customer problems constructively and forward-looking
- passion and business-minded attitude to succeed in a performance-based setting
- able to lift and move items weighing up to 25 lbs
- ability to stand and walk for prolonged periods
- able to use sound judgment in ambiguous situations
Job Qualifications
- At least 1 year of customer service or selling experience
- previous cosmetic or fragrance sales experience a plus
- good understanding of beauty products sold and ability to give expert guidance
- comfortable communicating with customers virtually, by phone and in person
- ability to build customer relationships and achieve sales goals
- proficiency in using point of sale technology and applications
- self-driven to keep up with Macy’s beauty product knowledge and beauty trends
- proficiency in vendor lines and beauty trends
- excellent interpersonal skills and ability to work effectively with colleagues at all levels
- ability to collaborate with the total Beauty team
Job Duties
- Greet customers in a friendly and helpful manner
- use product knowledge to give expert guidance to each customer based on their wants, features, and choices
- build a relationship with customers by introducing them to beauty products and finding out their hidden needs
- show and teach the use of all beauty products by applying them on the customer
- keep proper display, organization, storage and restocking of inventory
- use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
- join in pre-selling and sales-boosting events to increase sales and reach personal sales targets
- stay current with all training through Macy’s educational resources, including attending Vendor trainings and virtual trainings as requested
- merchandise new arrivals, process damages, testers and select merchandise to return to vendors
- use point of sale technology and applications to help in selling and fulfilling of customer orders
- follow hygiene standards and asset protection control and compliance procedures
- foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Job Location
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