Retail Cosmetics Brand Expert - Lancome, Mall of New Hampshire - Full Time

Macy's is a renowned retail company with a rich history spanning over 160 years, deeply embedded in the cultural fabric of America. Recognized for its innovative practices and timeless traditions, Macy's has become a household name celebrated not only for its extensive range of products but also for iconic events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. This company is more than just a store; it is a place where memorable experiences are crafted for both customers and employees alike, establishing a unique workplace culture driven by passion and dedication. As a leader in the retail sector, Macy's continuous commitment to excellence is reflected in every aspect of its operations, from the products it offers to the dynamic and inclusive environment it fosters for its employees. This commitment helps drive its teams to achieve outstanding customer service, inspiring teamwork, and business growth. The company offers numerous opportunities for professional development and personal growth within a diverse workplace setting. The Beauty Brand Expert role at Macy's Beauty department is a pivotal position that combines industry expertise with excellent customer engagement skills. This role involves driving sales and enhancing customer experience by being a trusted brand authority and a consistent role model on the sales floor. The Beauty Brand Expert is not only a specialist in beauty products and trends but also an enthusiastic educator who empowers customers to feel confident and beautiful through tailored beauty regimens made from the hottest brands available at Macy's. The position requires a passion for the beauty industry and a commitment to exceptional customer service. Employees in this role receive comprehensive training on products, technologies, trends, and sales techniques, which enables them to create personalized experiences for customers. The job offers a blend of client-facing activities and team leadership, including coaching and motivating associates to meet sales goals, conducting product demonstrations, and collaborating closely with vendors and store leadership to execute impactful events. Macy's encourages candidates who are creative strategic thinkers with a keen eye for detail and strong analytical skills to apply. The role also demands excellent communication and interpersonal skills, necessary for fostering authentic relationships with colleagues and customers, as well as a leadership style that inspires and energizes the team. Flexibility in schedule is important, as the role requires availability during days, evenings, weekends, and holidays. Joining Macy's as a Beauty Brand Expert means becoming part of a respected company with a vibrant culture and strong values. Employees benefit from competitive pay, performance-based incentives, and comprehensive benefits like health coverage, 401(k) matching, paid time off, and opportunities for career advancement. The environment is inclusive and supportive, designed to help each individual thrive and succeed while making a tangible impact on the customer experience. Overall, this role provides a rewarding career path for those passionate about beauty and retail in a company that values its people and its customers.