Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, along with a strong online presence. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to become the best place for all things creative. Beyond their retail stores, Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. The company’s purpose is to fuel the joy of creativity by offering a wide variety of arts and crafts supplies, framing services, and creative resources to customers of all ages... Show More
Job Requirements
- At least sixteen (16) years of age
- Ability to perform physical tasks including standing for long periods, bending, lifting, carrying, reaching, stretching, and climbing ladders
- Ability to work nights, weekends, and early mornings
- Ability to follow company policies and Standard Operating Procedures
- Must meet federal, state, and local legal requirements for employment
- Willingness to engage in interactive process for reasonable accommodation if needed
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to remain standing for long periods
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and use ladders or similar equipment
- Basic cash handling skills
- Strong communication and interpersonal skills
- Ability to follow Standard Operating Procedures and company policies
- Positive attitude and ability to work as part of a team
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- Execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- Interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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