Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.20 - $16.85
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program
Job Description
Nordstrom Rack is a prominent off-price retail division of Nordstrom, Inc., dedicated to providing customers with top-quality fashion, footwear, and accessories at exceptional prices. As a dynamic and fast-paced retail environment, Nordstrom Rack offers a unique shopping experience by combining high-end fashion with great deals. The company is known for its commitment to customer service excellence, aiming to make shopping quick, easy, and enjoyable for every visitor. Nordstrom Rack stores are strategically located across various regions, delivering value through a wide assortment of merchandise that appeals to a diverse customer base. The company strongly emphasizes teamwork, communication, and a positive shopping environment, which enables team members to thrive and contribute to the overall store success. Nordstrom Rack fosters a culture of inclusivity and continuous growth, encouraging employees to take ownership and develop their skills within the retail industry.
As a Nordstrom Rack team member, you will play a vital role in creating an outstanding customer experience. The company offers multiple roles including Sales, Cashier, Stock, and Fulfillment departments, allowing you to choose a position that best fits your interests and skills. In Sales and Cashier roles, you will engage directly with customers, assisting them with transactions, guiding them through fitting rooms, and inspiring participation in programs like Nordstrom Rewards. These positions require you to maintain the sales floor's visual appeal, organize merchandise, and use store technology proficiently. For Stock Support and Fulfillment roles, responsibilities focus on receiving, unloading, and processing inventory while ensuring customer orders are fulfilled with quality and efficiency. These roles involve physical tasks such as lifting merchandise and maintaining organized stockrooms.
This position is hourly, with a pay range between $16.20 and $16.85 depending on location, experience, and job knowledge. Performance-based incentives and bonuses may also be available. Nordstrom Rack values its employees as its most important asset, providing a comprehensive benefits package that includes medical, vision, dental, retirement plans, paid time off, life insurance, disability coverage, merchandise discounts, and employee assistance programs. The company supports flexible scheduling to accommodate business needs and strives to offer a supportive and rewarding workplace environment. In addition, Nordstrom Rack complies with legal requirements regarding fair hiring practices and accommodations for applicants with disabilities.
As a Nordstrom Rack team member, you will play a vital role in creating an outstanding customer experience. The company offers multiple roles including Sales, Cashier, Stock, and Fulfillment departments, allowing you to choose a position that best fits your interests and skills. In Sales and Cashier roles, you will engage directly with customers, assisting them with transactions, guiding them through fitting rooms, and inspiring participation in programs like Nordstrom Rewards. These positions require you to maintain the sales floor's visual appeal, organize merchandise, and use store technology proficiently. For Stock Support and Fulfillment roles, responsibilities focus on receiving, unloading, and processing inventory while ensuring customer orders are fulfilled with quality and efficiency. These roles involve physical tasks such as lifting merchandise and maintaining organized stockrooms.
This position is hourly, with a pay range between $16.20 and $16.85 depending on location, experience, and job knowledge. Performance-based incentives and bonuses may also be available. Nordstrom Rack values its employees as its most important asset, providing a comprehensive benefits package that includes medical, vision, dental, retirement plans, paid time off, life insurance, disability coverage, merchandise discounts, and employee assistance programs. The company supports flexible scheduling to accommodate business needs and strives to offer a supportive and rewarding workplace environment. In addition, Nordstrom Rack complies with legal requirements regarding fair hiring practices and accommodations for applicants with disabilities.
Job Requirements
- High school diploma or equivalent preferred
- Previous retail or customer service experience helpful but not required
- Ability to work in a fast-paced environment
- Strong interpersonal and communication skills
- Physical ability to lift up to 50 pounds occasionally for stock support or fulfillment positions
- Availability to work flexible hours including weekends and holidays
- Basic technology proficiency to learn point-of-sale and inventory systems
Job Qualifications
- Clear effective communication skills with strong interpersonal abilities
- Accountability and initiative with a high level of ownership
- Organizational skills with attention to detail and ability to prioritize in a fast-paced environment
- Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
- Flexibility to work a schedule based on business needs
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer's orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store for special events markdowns and relocating store fixtures
Job Criteria
Experience
No experience required
Job Location
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