Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is a leading creative destination in North America, renowned for providing a wide range of arts and crafts supplies, framing services, and creative solutions. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as online through Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer specialized in custom framing merchandise, and MakerPlace by Michaels, which is a marketplace dedicated to handmade goods. Michaels is widely recognized as the best place for all things creative, offering its customers innovative products and expert services to fuel their creative passions... Show More
Job Requirements
- At least sixteen (16) years of age
- Retail and/or customer service experience preferred
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves by ladder or similar equipment
- Willingness to work nights, weekends, and early mornings
- Ability to adhere to Standard Operating Procedures and company policies
- Ability to interact respectfully and positively with customers and team members
- Eligibility to satisfy federal, state, and local legal requirements for the job
Job Qualifications
- Retail and/or customer service experience preferred
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- Execute Company policies and standards
- Interact with others in an accepting and respectful manner
- Remain positive and respectful, even in difficult situations
- Promote commitment to the organization’s vision and values
- Project a positive image and serve as a role model for other team members
- Cross trained in Custom Framing selling and production
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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