Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.30 - $19.00
Work Schedule
Flexible
Benefits
Medical
Vision
Dental
401k
Paid Time Off
Life insurance
disability
Job Description
Nordstrom Rack is a leading off-price retail division of Nordstrom, Inc., renowned for delivering exceptional customer service alongside an ever-changing assortment of exciting and on-trend clothing, shoes, and accessories at affordable prices. As a part of the larger Nordstrom family, Nordstrom Rack operates in a fast-paced, high-energy retail environment where customer satisfaction and teamwork are fundamental to success. Established with a mission to provide customers with great deals on quality merchandise, Nordstrom Rack blends fashion, value, and service, making it a preferred destination for shoppers seeking both style and savings. Known for its commitment to inclusivity and community values, Nordstrom... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous retail or customer service experience is advantageous
- Must be able to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
- Ability to work flexible hours including weekends and holidays
- Strong communication and interpersonal skills
- Ability to maintain organization in a fast-paced environment
- Must be at least 18 years old to work in this role
Job Qualifications
- Clear effective communication with strong interpersonal skills
- Organizational skills attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- Ability to work a flexible schedule based on business needs
- Experience with retail technology is preferred but not required
- Previous experience in customer service or retail sales is an advantage
- Ability to lift and carry up to 25 pounds frequently and up to 50 pounds occasionally for stock support or fulfillment roles
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store such as setting up special events organizing backroom markdowns and relocating store fixtures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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