Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
401k Retirement Plan
Paid Time Off
Employee assistance program
Merchandise discount
Job Description
Nordstrom Rack is a well-established off-price retail division of Nordstrom, Inc., known for providing high-quality apparel, shoes, and accessories at discounted prices. As part of the Nordstrom family, Nordstrom Rack embodies the brand's commitment to excellent customer service and delivering a unique shopping experience. The company operates in a fast-paced retail environment, focusing on meeting customer needs quickly and effectively, ensuring that every customer finds great deals and enjoys a seamless shopping journey. Nordstrom Rack stores attract a diverse range of shoppers looking for value without compromising on style, and the company prides itself on maintaining an energetic, inclusive workplace... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work a flexible schedule including weekends and holidays
- Physical ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
- Strong communication skills and a customer service-oriented attitude
- Basic computer skills and comfort using technology in a retail environment
- Ability to stand for extended periods in a fast-paced setting
Job Qualifications
- Clear effective communication with strong interpersonal skills
- Accountability initiative and a high level of ownership
- Organizational skills attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
- Ability to work a flexible schedule based on business needs
- Previous retail or customer service experience preferred but not required
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer's orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store e g set up special events organize backroom markdowns and relocate store fixtures
Job Location
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