Retail Cashier & Sales Floor Support - Springfield Town Center Rack

Springfield, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Hourly

Rate:

Range $18.30 - $19.00

Benefits

Medical insurance

Vision Insurance

Dental Insurance

Retirement 401k plan

Paid time off PTO

Life insurance

Disability insurance

Merchandise discount

Employee assistance program EAP

Job Description

Nordstrom Rack is a leading off-price department store retailer affiliated with Nordstrom, Inc., known for offering customers great deals on high-quality fashion, accessories, and home goods. With a commitment to exceptional customer service and an engaging shopping experience, Nordstrom Rack is dedicated to creating a welcoming, energetic environment for both customers and team members. Operating in a fast-paced and dynamic retail setting, the company values teamwork and aims to provide career growth opportunities across various store roles. Nordstrom Rack supports a diverse workforce, fostering a culture of inclusion and accountability, making it a rewarding place to work for those passionate... Show More

Job Requirements

High school diploma or equivalent preferred
Previous retail or customer service experience is a plus
Ability to handle multiple tasks in a fast-paced environment
Strong teamwork and collaboration skills
Basic proficiency with technology and point of sale systems
Physical ability to lift and carry merchandise as required
Flexibility to work varied hours including evenings weekends and holidays

Job Qualifications

Clear effective communication with strong interpersonal skills
Accountability initiative and a high level of ownership
Organizational skills attention to detail and ability to prioritize multiple tasks in a fast-paced environment
Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
Ability to work a flexible schedule based on business needs

Job Duties

Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
Assist customers with a variety of transactions through a seamless and friendly experience
Demonstrate expertise in all technologies used in the store environment
Defuse customer situations and provide resolutions in a timely and effective manner
Receive unload freight unpack and deliver newly arrived merchandise to selling departments
Fulfill customer orders in a timely manner following quality standards
Prepare and ship customers orders following quality packing and shipping standards
Utilize inventory management systems to scan process and research merchandise shipments in accordance with inventory control processes
Assist in maintaining clean and organized selling floors and stockrooms
Provide general support to the store set up special events organize backroom markdowns and relocate store fixtures

Job Location

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