Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program
Job Description
Nordstrom Rack is a leading off-price retail division of Nordstrom, known for providing customers with a wide range of brand-name clothing, shoes, and accessories at impressive discounts. As part of Nordstrom, a company renowned for its commitment to customer service and quality, Nordstrom Rack maintains a fast-paced, energetic shopping environment where the customer experience is made quick, easy, and enjoyable. The company embraces a team-oriented culture where employees are encouraged to work collaboratively to deliver excellent service and help customers find great deals. Nordstrom Rack offers several roles across different departments including Sales, Cashier, Stock, and Fulfillment, providing opportunities for... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock or fulfillment roles
- Ability to work flexible schedules based on business needs
- Basic proficiency with technology used in retail environments
- Strong problem-solving abilities
- Ability to work effectively within a team environment
Job Qualifications
- Clear effective communication skills
- Strong interpersonal skills
- Accountability and initiative
- Organizational skills and attention to detail
- Ability to prioritize multiple tasks in a fast-paced environment
- Knowledge of inventory management systems is an advantage
- Experience in retail environments is preferred
- Ability to provide excellent customer service
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customers orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with our inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store eg set up special events organize backroom markdowns and relocate store fixtures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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