Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $20.35
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) match
Merchandise discounts
performance-based incentives
Employee assistance program
Job Description
Macy's is an iconic American retail institution with a rich history spanning over 160 years. Known for its innovative practices and commitment to tradition, Macy's has established itself as a beloved destination for shoppers nationwide. The company's influence extends beyond retail; it hosts some of the most celebrated events in the United States, including the Macy's 4th of July Fireworks and the renowned Thanksgiving Day Parade. Macy's story is deeply intertwined with memorable moments and milestones for millions of customers and employees, creating a unique and dynamic workplace culture. As a major department store specializing in apparel, accessories, home goods,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in merchandising or retail preferred
- Flexible availability including nights, weekends, and holidays
- Strong customer service skills
- Ability to lift at least 30 pounds
- Ability to stand for at least two consecutive hours
- Ability to perform physical tasks such as stooping, kneeling, crouching, and climbing ladders
- Proficient in using computers and handheld technology
- Regular attendance and punctuality
- Ability to communicate effectively in English
Job Qualifications
- Strong merchandising or visual skills and creativity
- Previous visual or merchandising experience preferred
- Ability to communicate and share information effectively with diverse groups of customers and peers
- Self-starter capable of adapting quickly to changing customer expectations and needs
- Ability to flex between tasks efficiently while maintaining high standards of accuracy and timeliness
- Flexible availability including days, evenings, weekends, and holidays
- Ability to understand and communicate effectively with customers, co-workers, and supervisors in English
- Ability to read and understand employment policies and safety rules/procedures in English
Job Duties
- Greet and connect with customers in a friendly and genuine way
- Prioritize customer needs, address their requests promptly and professionally, and guide them to the right products when appropriate
- Collaborate with store leadership and colleagues to create a clean, organized, and inviting shopping environment
- Maintain a broad understanding and working knowledge of merchandise in open-sell areas and key items across the department to effectively address customer inquiries and contribute to sales success
- Install fixture and product display updates in a timely manner, following guidelines
- Manage the Beauty Department's Trend Recycling Collateral Program, ensuring adherence to all established procedures
- Maintain stockroom organization and perform front-of-house tasks such as merchandise placement, fixture adjustments, and replenishment
- Ensure the beauty department remains clean and organized, including maintaining tester stations, cleaning fixtures, and restocking supplies
- Ensure consistent adherence to department standards by actively monitoring and maintaining merchandise presentation in open-sell and multi-branded areas
- Support Gift With Purchase (GWP) and Purchase With Purchase (PWP) events, including pre-sale pickups and organization of promotional materials
- Execute the DIF (Dispose In Field) process in compliance with company standards, properly disposing of waste and handling hazardous materials according to state/local regulations
- Participate in the physical inventory process and ensure shortage prevention initiatives are executed
- Adhere to Asset Protection and inventory control and compliance procedures
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Job Location
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