RETAIL BARISTA

Lansing, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee wellness programs

flexible schedule

Employee Discounts

Job Description

Sparrow Health System, located in Lansing, MI, is a respected and comprehensive healthcare provider dedicated to delivering exceptional medical services to its community. As a leading hospital and health system, Sparrow Health System combines quality patient care with innovative health solutions, embracing values such as innovation, compassion, accountability, respect, and excellence. The system is committed to fostering an inclusive, welcoming, and respectful environment for caregivers, patients, and customers alike, adhering closely to privacy standards such as HIPAA and promoting positive communication strategies like AIDET (Acknowledge, Introduce, Duration, Explanation, Thank).\n\nThis particular job opportunity is for a Food and Nutrition Services team member at Sparrow Hospital, a key part of the health system. The role focuses on the preparation and delivery of food and beverage services aimed at meeting the needs of patients, guests, and caregivers within the hospital setting. Emphasizing quality, safety, sanitation, and excellent customer service, this position plays a vital role in supporting the hospital’s mission to provide comprehensive care that addresses patients’ comprehensive well-being. The employee will assist with food preparation, retail service especially at Starbucks, and the management of inventory and supplies. Additionally, this position involves cash handling responsibilities and maintaining cleanliness and sanitation in all assigned areas. The candidate is expected to uphold the hospital’s standards of personal appearance and hygiene while communicating proactively with team members and hospital guests.\n\nThe role is available in multiple types of employment status options including part-time benefit-eligible, per diem, and full-time, offering flexibility to accommodate various scheduling needs. This position requires a strong commitment to hospital values, standards, and patient rights, with adherence to safety and security policies. Prior experience in food service or patient care is preferred but not mandatory, and education requirements include a minimum of a high school diploma, GED, or certificate of achievement. The successful candidate will demonstrate high service standards, problem-solving abilities, and excellent communication skills, exhibiting a proactive and composed approach in a busy hospital environment. This role encourages the growth of a positive work culture and contributes towards the overarching objectives of Food and Nutrition Services and the broader health system. Overall, this position offers an exciting opportunity to contribute meaningfully to a respected healthcare organization, ensuring nutritional and dietary needs are efficiently met while supporting the health and satisfaction of all hospital community members.

Job Requirements

High school diploma or GED or Certificate of Achievement as an Adult Education High School Equivalency
Previous food service experience preferred
Previous patient care experience preferred
Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures
Adheres to ICARE values and standards of behavior
Role model behaviors that value the diversity of our caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful
Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank)
Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities

Job Qualifications

High school diploma or GED or Certificate of Achievement as an Adult Education High School Equivalency
Previous food service experience preferred
Previous patient care experience preferred
Demonstrated high standard of service skills, self-motivation, problem solving and time management
Demonstrated advocacy of Food and Nutrition Services and the Health System
Demonstrated commitment to job through past performance, attendance, contribution of ideas, cooperation with co-workers, supervisors and customers
Demonstrated ability to learn new and multiple tasks and to operate with minimal supervision
Demonstrated written, verbal and communication skills
Demonstrated knowledge and flexibility in varied aspects of food service, including safety and quality
Proactive approach to problem solving
Willingness to take ownership of projects and assignments
Ability to maintain composure when busy and during times of increased stress
Attention to detail
Demonstrated ability to listen, take direction and respond productively to constructive criticism

Job Duties

Assists in the preparation, sale and distribution of food and beverage items at all retail areas serviced by Food and Nutrition Services, with emphasis at Starbucks
Stocks, sorts and puts away food, supplies, dishes and other items used by the department
Performs accurate cash handling functions as assigned
Ensures accurate charging for all items, for every guest, for every transaction
Cleans and sanitizes equipment, work and storage areas thoroughly and accurately
Disposes of trash, refuse and recycling
Maintains standards for quality, safety, sanitation and communication
Adheres to all safety practices and procedures
Engages in positive and proactive communication with co-workers, guests, patients and other Caregivers
Contributes to and supports Goals and Objectives of Food and Nutrition Services and the Health System
Maintains hospital standards through speech and action, leading by example to support and demonstrate ICARE values
Demonstrates and encourages exceptional customer service
Adheres to the established dress code and standards for personal appearance and hygiene