Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $33,000.00 - $36,224.48
Work Schedule
Weekend Shifts
Night Shifts
Job Description
Pechanga Resort Casino (PRC) is a renowned destination known for its commitment to delivering exceptional guest experiences in a vibrant and dynamic environment. As a prominent Four Diamond establishment, PRC upholds rigorous standards of service and quality, ensuring that every visitor feels valued and accommodated. Located in a thriving hospitality and entertainment complex, Pechanga Resort Casino boasts a diverse range of amenities including luxury accommodations, world-class dining, gaming, entertainment, and retail options. Among these amenities is the Gift Shop and the exclusive Swarovski Boutique, which cater to guests looking for unique products and memorable souvenirs. The resort’s commitment to excellence... Show More
Job Requirements
- high school diploma or general education degree (GED)
- minimum one year of cash handling experience in retail or guest service
- cash register experience preferred
- ability to communicate verbally and in writing
- strong guest service skills
- basic computer and keyboarding skills
- ability to work in a fast-paced and culturally diverse casino environment
- ability to take direction and follow through with assigned tasks
- ability to remain calm during emergency or stressful situations
- willingness to report unusual or unacceptable activity to management
- must be a self-starter, highly motivated and resourceful
- pleasant personality and professional image
- flexibility to work nights, weekends, and holidays
- ability to multi-task
- ability to work under stressful situations
- ability to make sales and promote upselling
Job Qualifications
- high school diploma or general education degree (GED)
- minimum one year of cash handling experience in retail or guest service
- ability to communicate and present product information to guests
- ability to read and comprehend simple instructions, short correspondence, and memos
- ability to write simple correspondence
- ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
- ability to apply common sense to carry out instructions furnished in written, oral, or diagram form
- must qualify to obtain and maintain a Class A gaming license
- strong communication skills verbally to provide clear direction to guests and team members at all levels
- strong guest service skills
- basic computer and keyboarding skills
- ability to remain calm during emergency or stressful situations
- must have a pleasant personality and present a professional image when assisting guests
Job Duties
- perform cash, comp, and credit card sales transactions for Gift Shop
- responsible for safeguarding and balancing bank and daily revenue generated by Gift Shop
- assist guests with product selection
- clean and restock Gift Shop during slow periods
- serve as information resource and display knowledge of current and upcoming events
- protect the assets of PRC by knowing product lines, keeping track of merchandise, adhering to accurate accounting procedures, and providing guest service
- logically and independently plan, organize, and complete work in a timely manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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