Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Employee Discounts
Sick Time
Job Description
MonkeySports is a dedicated retailer specializing in high-quality sports equipment and apparel for athletes across a variety of sports including hockey, baseball, lacrosse, and goalie-specific gear. Established with the commitment to support athletes of all skill levels, MonkeySports has cultivated a brand that is recognized for its knowledgeable staff, exceptional customer service, and extensive product range. The company prides itself on fostering a vibrant community among sports enthusiasts and strives to enhance athletic performance by providing access to premium products and expert guidance. The corporate culture at MonkeySports emphasizes teamwork, passion for sports, and a strong commitment to customer satisfaction,... Show More
Job Requirements
- High school diploma or equivalent preferred
- Minimum of 1 year retail experience or demonstrated progression in Retail Associate roles
- Advanced knowledge of sports equipment and products
- Strong communication and leadership abilities
- Skilled in POS operation and troubleshooting
- Ability to perform physical tasks such as lifting up to 50 lbs and standing for extended periods
- Flexible availability including evenings, weekends, and holidays
- Ability to mentor and support peers effectively
Job Qualifications
- High school diploma or equivalent preferred
- Typically 1+ year of retail experience or progression through Retail Associate I and II roles with proven competency
- Advanced product knowledge in key MonkeySports categories
- Strong communication and mentoring skills
- Comfortable guiding peers
- Proficiency in POS systems, inventory tools, and basic troubleshooting
Job Duties
- Provide expert-level product guidance, fittings, and recommendations across all MonkeySports categories
- Help customers with custom orders and special requests, ensuring accuracy and follow-through
- Oversee merchandising standards in assigned sections, ensuring consistent compliance with company guidelines and brand presentation
- Confidently handle complex transactions, including warranty questions, escalated returns, and omni channel orders
- Serve as a resource for Retail Associate 1 and 2 team members on register troubleshooting
- Safely perform and execute labor skills such as skate sharpening, lacrosse stringing, and glove relacing
- Assist with inventory counts and ensure discrepancies are addressed
- Execute price changes on products
- Help guide Retail Associate 1 and 2 team members, reinforcing company policies, procedures, and customer service expectations
- Answer basic peer questions and demonstrate best practices on the floor
- Maintain high standards of cleanliness and organization on the sales floor and in stock areas
- Ensure all safety procedures and loss prevention standards are upheld
- Participate in store meetings, provide input on operational improvements, and assist with event execution
- Model MonkeySports' service standards and help enforce policy adherence among peers
- Perform other tasks assigned by leadership to meet store goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter