Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
Vision Insurance
Life insurance
Employee Discounts
Paid sick leave
Job Description
Ascend Cannabis Co. is a reputable and customer-focused cannabis retail establishment located in Littleton, Colorado. Known for its commitment to offering a high-quality, safe, and engaging cannabis shopping experience, Ascend Cannabis Co. is a trusted name in the Colorado cannabis market. The company prides itself on providing a welcoming environment where customers can explore a diverse range of cannabis products, including strains, edibles, concentrates, pre-rolls, and accessories. The retail locations are carefully managed to ensure compliance with all state and local regulations, highlighting both customer safety and satisfaction. Ascend Cannabis Co. stands out in the industry by emphasizing concierge-level service, expert product knowledge, and a dedication to creating a positive retail atmosphere.
The Retail Associate role at Ascend Cannabis Co. is an essential position responsible for delivering exceptional customer service and supporting the day-to-day retail operations. This role offers both full-time and part-time employment opportunities, with a starting pay rate of $16 per hour plus tips, making it an attractive option for individuals passionate about the cannabis industry and customer interaction. The Retail Associate works closely with patrons and patients, acting as a knowledgeable guide to help customers understand product selections and make informed purchasing decisions. This position involves managing the sales floor, ensuring shelves are well-stocked and organized, and endorsing company promotions and membership benefits to enhance customer engagement and retention.
Retail Associates are expected to possess a thorough understanding of cannabis strain profiles, cannabinoids, and the effects of various products, enabling them to provide tailored recommendations. They are also responsible for handling transactions accurately, maintaining regulatory compliance in packaging and labeling, and upholding stringent health and safety standards throughout the retail environment. The role requires adaptability, strong communication skills, and a proactive approach to contributing to store success through teamwork and individual initiative. Beyond customer support, the Retail Associate plays a vital role in inventory management, cleanliness, and overall store presentation, ensuring the dispensary remains inviting and efficient.
Working at Ascend Cannabis Co. offers more than just a job; it provides an opportunity to be part of a rapidly evolving industry that values knowledge, responsibility, and customer connection. Employees benefit from a supportive workplace culture, competitive compensation, and comprehensive benefits, including health, dental, vision, and life insurance, employee discounts, and paid sick leave. The company also fosters equality and inclusion, welcoming applicants from diverse backgrounds and maintaining a strong commitment to equal employment opportunities. Overall, the Retail Associate position is perfect for individuals who are dependable, detail-oriented, enjoy working with people, and are eager to develop their careers in the cannabis retail sector.
The Retail Associate role at Ascend Cannabis Co. is an essential position responsible for delivering exceptional customer service and supporting the day-to-day retail operations. This role offers both full-time and part-time employment opportunities, with a starting pay rate of $16 per hour plus tips, making it an attractive option for individuals passionate about the cannabis industry and customer interaction. The Retail Associate works closely with patrons and patients, acting as a knowledgeable guide to help customers understand product selections and make informed purchasing decisions. This position involves managing the sales floor, ensuring shelves are well-stocked and organized, and endorsing company promotions and membership benefits to enhance customer engagement and retention.
Retail Associates are expected to possess a thorough understanding of cannabis strain profiles, cannabinoids, and the effects of various products, enabling them to provide tailored recommendations. They are also responsible for handling transactions accurately, maintaining regulatory compliance in packaging and labeling, and upholding stringent health and safety standards throughout the retail environment. The role requires adaptability, strong communication skills, and a proactive approach to contributing to store success through teamwork and individual initiative. Beyond customer support, the Retail Associate plays a vital role in inventory management, cleanliness, and overall store presentation, ensuring the dispensary remains inviting and efficient.
Working at Ascend Cannabis Co. offers more than just a job; it provides an opportunity to be part of a rapidly evolving industry that values knowledge, responsibility, and customer connection. Employees benefit from a supportive workplace culture, competitive compensation, and comprehensive benefits, including health, dental, vision, and life insurance, employee discounts, and paid sick leave. The company also fosters equality and inclusion, welcoming applicants from diverse backgrounds and maintaining a strong commitment to equal employment opportunities. Overall, the Retail Associate position is perfect for individuals who are dependable, detail-oriented, enjoy working with people, and are eager to develop their careers in the cannabis retail sector.
Job Requirements
- High school diploma or General Education Development (GED)
- maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED), Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Global
- excellent computer, mathematical, language and reasoning skills
- retail, operations and/or sales experience
- knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements preferred
- must be able to complete assigned tasks in a timely manner
- must be able to sit, stand, walk, stoop, crouch, reach, and lift for extended periods
- must be able to individually move objects up to 50 lbs
Job Qualifications
- High school diploma or General Education Development (GED) required
- excellent computer, mathematical, language and reasoning skills
- retail, operations and/or sales experience
- knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements preferred
- previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities
Job Duties
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- lead tours of sales floor within the store, making product recommendations based on ongoing research of strains, cannabinoids and vendor-produced products available
- maintain knowledge of all cannabis strain profiles, edibles, concentrates, pre-rolls and accessories for sale in the dispensary, utilizing knowledge of how cannabinoid profiles and potency affect the body
- retain thorough and comprehensive knowledge of patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- understand the exchange policy, accessories manufacturer warranties, and how to facilitate
- abide by product handling procedures, including company safety and health policies as well as regulatory agency compliance
- maintain cleanliness and organization of store by stocking items and supplies, sweeping, mopping, and sanitizing
- answer phone with scripted greeting and provide customer service
- accurately record online orders into the point-of-sale (POS) system
- confirm accuracy of order displayed in POS (correct product, quantity and/or weight, RFID, pricing, etc.)
- verify correct use of MED-required packaging and labeling according to policy
- operate cash register by using barcode scanner, computer-based POS system and cash drawer to process transactions, ensuring patrons and patients leave with labeled product inside of a state regulated exit bag with correct change and a receipt
- adhere to security protocol and promote safety for patrons, patients and other Team Members
- work as part of a team to ensure sales, guest satisfaction and that compliance goals are met by designated timelines
- fill all time during scheduled shifts with productive, useful activity, including cleaning, stocking, researching, organizing or completing any other tasks to contribute to company success
- adhere to all company uniform policy and preserve all provided necessary equipment
- uphold personal hygiene to ensure safe interaction with patients, product and other Team Members
- complete all duties in a timely manner consistent with company standards
- all other job duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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