
Retail Assistant Store Manager - Full Time - West Town Mall - Knoxville, TN
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Employee assistance program
Job Description
Swarovski, established in 1895 in Austria, stands as a global leader in creating exquisite crystal-based products renowned for their impeccable quality, artistry, and craftsmanship. As a pioneering company in the luxury and fashion accessories industry, Swarovski designs, produces, and markets the finest crystal, gemstones, Swarovski Created Diamonds, zirconia, and a stunning array of jewelry, accessories, and home décor items. The brand operates on a worldwide scale with approximately 2,400 stores and 6,700 points of sale across about 140 countries, employing over 18,000 dedicated professionals. Part of the prestigious Swarovski Group alongside sister companies Swarovski Optik and Tyrolit, the company upholds a robust commitment to sustainability, fostering circular innovation, diversity, inclusion, and individual self-expression. Moreover, through the philanthropic efforts of the Swarovski Foundation, the company invests in initiatives that generate positive social and environmental impact.
The role of Assistant Store Manager at Swarovski is a unique opportunity for passionate retail leaders eager to join a brand celebrated for its heritage and iconic status in luxury fashion and jewelry. As an Assistant Store Manager, you act as a vital ambassador of the Swarovski brand, ensuring every customer experience is exceptional and memorable. This position requires a dynamic individual skilled at motivating and leading a diverse sales team to meet and surpass business goals while nurturing professional growth. Your leadership involves coaching, recruitment support, implementing monthly sales strategies, and facilitating seamless onboarding of new team members. This role is perfect for those who value teamwork, possess a winning personality to build strong relationships with customers and colleagues, and have a genuine passion for fashion, lifestyle, and luxury retail. Swarovski nurtures growth through continuous learning programs and fosters a rewarding, inclusive environment where your contributions directly impact the brand’s success and customer satisfaction. Join Swarovski and be empowered to turn Swarovski’s radiant crystal creations into inspiring customer experiences, at the heart of a world-renowned luxury brand where innovation meets inspiration.
The role of Assistant Store Manager at Swarovski is a unique opportunity for passionate retail leaders eager to join a brand celebrated for its heritage and iconic status in luxury fashion and jewelry. As an Assistant Store Manager, you act as a vital ambassador of the Swarovski brand, ensuring every customer experience is exceptional and memorable. This position requires a dynamic individual skilled at motivating and leading a diverse sales team to meet and surpass business goals while nurturing professional growth. Your leadership involves coaching, recruitment support, implementing monthly sales strategies, and facilitating seamless onboarding of new team members. This role is perfect for those who value teamwork, possess a winning personality to build strong relationships with customers and colleagues, and have a genuine passion for fashion, lifestyle, and luxury retail. Swarovski nurtures growth through continuous learning programs and fosters a rewarding, inclusive environment where your contributions directly impact the brand’s success and customer satisfaction. Join Swarovski and be empowered to turn Swarovski’s radiant crystal creations into inspiring customer experiences, at the heart of a world-renowned luxury brand where innovation meets inspiration.
Job Requirements
- experience in luxury retail or relevant retail sector
- leadership and coaching experience
- proven ability to build strong customer relationships
- digital skills and adaptability
- excellent communication and interpersonal skills
- ability to work effectively in a diverse team environment
Job Qualifications
- 1-2 years experience working in a multi-cultural retail environment
- experience in luxury, fashion, cosmetics, lifestyle brands
- leadership and coaching skills
- digital proficiency, learning agility and growth mindset
- a winning personality to easily establish trustful relationships
Job Duties
- strive for excellence and go beyond in every customer interaction
- build a loyal portfolio of existing and new customers
- act as a role model, leading by example with passion and enthusiasm
- support recruitment, coach and motivate the team to drive the business
- support the implementation of the monthly service and sales plan, goals and targets
- facilitate the on-boarding of new starters, in-store
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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