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Swarovski logo

Retail Assistant Store Manager - Full Time - West Town Mall - Knoxville, TN

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Employee assistance program

Job Description

Swarovski, established in 1895 in Austria, stands as a global leader in creating exquisite crystal-based products renowned for their impeccable quality, artistry, and craftsmanship. As a pioneering company in the luxury and fashion accessories industry, Swarovski designs, produces, and markets the finest crystal, gemstones, Swarovski Created Diamonds, zirconia, and a stunning array of jewelry, accessories, and home décor items. The brand operates on a worldwide scale with approximately 2,400 stores and 6,700 points of sale across about 140 countries, employing over 18,000 dedicated professionals. Part of the prestigious Swarovski Group alongside sister companies Swarovski Optik and Tyrolit, the company upholds... Show More

Job Requirements

  • experience in luxury retail or relevant retail sector
  • leadership and coaching experience
  • proven ability to build strong customer relationships
  • digital skills and adaptability
  • excellent communication and interpersonal skills
  • ability to work effectively in a diverse team environment

Job Qualifications

  • 1-2 years experience working in a multi-cultural retail environment
  • experience in luxury, fashion, cosmetics, lifestyle brands
  • leadership and coaching skills
  • digital proficiency, learning agility and growth mindset
  • a winning personality to easily establish trustful relationships

Job Duties

  • strive for excellence and go beyond in every customer interaction
  • build a loyal portfolio of existing and new customers
  • act as a role model, leading by example with passion and enthusiasm
  • support recruitment, coach and motivate the team to drive the business
  • support the implementation of the monthly service and sales plan, goals and targets
  • facilitate the on-boarding of new starters, in-store

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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