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Retail Assistant Store Manager - Full Time - Ala Moana - Honolulu, HI

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.00 - $23.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Swarovski products discounts
Employee assistance program
Volunteering leave
Learning and Development Programs

Job Description

Swarovski is a globally renowned brand synonymous with luxury, innovation, and exquisite craftsmanship in the realm of crystal-based products. Established in 1895 in Austria, Swarovski has continually set the standard by designing, manufacturing, and selling some of the world's finest crystals, gemstones, and accessories. With a global footprint that encompasses approximately 2,400 stores and 6,700 points of sale across around 140 countries, the company prides itself on its commitment to quality, creativity, and sustainability. As a part of the Swarovski Group, which also includes Swarovski Optik and Tyrolit, Swarovski Crystal Business supports a legacy of responsible manufacturing and philanthropic efforts through the Swarovski Foundation. This foundation emphasizes positive social and environmental impact, championing diversity, inclusion, and self-expression.

The company culture celebrates individuality and fosters an inclusive workplace where every employee feels valued, respected, connected, and heard. Swarovski firmly believes in meritocracy and equal employment opportunities, ensuring that all employment decisions are based on competence, performance, and business needs without discrimination of any kind.

The role of the Assistant Store Manager at Swarovski is pivotal in delivering the extraordinary service and inspiring brand encounters that the company is known for. The Assistant Store Manager acts as a passionate advocate for the Swarovski brand, leading by example to inspire and motivate the team to achieve excellence. This role is designed for individuals who thrive in a dynamic, multicultural retail environment and have a natural ability to cultivate meaningful customer relationships. The Assistant Store Manager supports the recruitment process, coaches team members, and helps implement sales and service goals to enhance business performance. They are instrumental in onboarding new team members and contributing to a vibrant store culture rooted in passion for jewelry, fashion, and customer delight.

Offering a competitive hourly wage between $20.00 and $23.00, this position also provides the potential to earn bonuses through an incentive pay program, aligning employee success with company performance. Working at Swarovski offers more than just a job; it provides an opportunity to grow professionally within a globally iconic brand, where learning and development are actively encouraged. Employees benefit from various perks including discounts on Swarovski products, an Employee Assistance Program, volunteering leave, and ongoing professional development initiatives. This role is ideal for driven retail professionals who aspire to enhance their leadership capabilities while working in a sector that blends luxury fashion and timeless elegance.

Job Requirements

  • 1-2 years experience working in a multi-cultural retail environment
  • Experience in luxury, fashion, cosmetics or lifestyle brands
  • Proven leadership and coaching abilities
  • Strong digital proficiency and adaptability
  • Excellent interpersonal and communication skills

Job Qualifications

  • 1-2 years experience working in a multi-cultural retail environment
  • Experience in luxury, fashion, cosmetics, lifestyle brands
  • Leadership and coaching skills
  • Digital proficiency, learning agility and growth mindset
  • A winning personality to easily establish trustful relationships

Job Duties

  • Strive for excellence and go beyond in every customer interaction
  • Build a loyal portfolio of existing and new customers
  • Act as a role model, leading by example with passion and enthusiasm
  • Support recruitment, coach and motivate the team to drive the business
  • Support the implementation of the monthly service and sales plan, goals and targets
  • Facilitate the on-boarding of New Starters, in-store
  • Participate in sales incentive bonus pay program

Job Criteria

Experience

Mid Level (3-7 years)


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