Retail Assistant Manager

Sudden Service is more than just a fuel station and convenience store; it is a vibrant community hub that serves a wide range of customers including campers, construction workers, and career professionals. Known for its welcoming atmosphere and diverse product offerings, Sudden Service is a place where people can gather, find party supplies, enjoy freshly baked biscuits, and grab a great cup of coffee. This Tennessee-based convenience store chain prides itself on being an integral part of its communities, offering a friendly start to the day and a warm close in the evening. With over 50 locations across Middle Tennessee and Southern Kentucky, Sudden Service offers abundant opportunities for employment close to home, engaging employees in local community life.

As an established and recognized employer, Sudden Service has consistently been named one of the top workplaces in the Nashville area for six consecutive years. The company fosters a diverse workforce that encompasses full- and part-time students, second jobbers, retirees, veterans, and persons with disabilities across various backgrounds, religions, and ethnicities. The core values guiding Sudden Service employees include adaptability, acceptance, and accountability, which are essential for success and leadership within the company.

The role of an Assistant Manager at Sudden Service is pivotal in providing outstanding customer service and operational leadership. The Assistant Manager supports the General Manager by helping lead and coach store staff, ensuring that every guest receives top-tier service that aligns with the company’s high standards. The Assistant Manager assumes full responsibility for the store operation during the General Manager's absence, maintaining all standards of product quality, merchandise presentation, and store appearance. This leadership role demands a passion for retail and hospitality, a commitment to employee development, and a drive to uphold the Sudden Service culture.

Sudden Service offers a comprehensive benefits package designed to support employees’ professional and personal growth. This includes weekly pay, tuition reimbursement, both virtual and onsite paid training, paid time off, community service opportunities, food discounts, fuel perks, 401K matching, and affordable healthcare insurance. As part of a growing family-owned enterprise, employees have a unique opportunity to advance within a company that values integrity, achievement, commitment, and servant leadership. The Assistant Manager position is suitable for individuals who are enthusiastic about delivering a superior guest experience and motivated to pursue a rewarding career path within the retail convenience store industry.