Raising Cane's logo

Restaurant Zone Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $21.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
pharmacy benefits
Dependent Care Flexible Spending Account
Healthcare Flexible Spending Account
Life insurance
Disability insurance
Hospital Indemnity insurance
accident insurance
critical illness insurance
401(k) with employer match
Financial advisor access
Gym membership
Tuition Reimbursement
assistance program
Pet insurance
weekly pay
Paid Time Off
Sick Time
Paid holidays
Early closure
Casual Work Attire
employee discount

Job Description

Raising Cane's Chicken Fingers is a renowned fast-casual restaurant brand dedicated to serving the most craveable chicken finger meals, a passion they proudly call their "One Love." Established as the fastest-growing chicken concept in the United States, Raising Cane's is on an ambitious trajectory to become a Top 10 Restaurant Brand nationwide. Known for its vibrant and inclusive culture, the company prides itself on a strong, engaged crew and a Work Hard. Have Fun. philosophy that fosters both professional growth and enjoyable work environments. The team atmosphere at Raising Cane's encourages collaboration and continuous improvement, making it an exceptional place for individuals eager to grow within the restaurant industry. With a solid commitment to quality food and exceptional customer experiences, Raising Cane's places value on every crewmember's contribution to its sustained growth and success.

The role of a Restaurant Zone Manager at Raising Cane's is a pivotal leadership position responsible for supporting the Restaurant Leader in managing and overseeing one restaurant zone's daily operations. This full-time position, offering an initial hourly pay starting at $21, depending on location and experience, involves ensuring that the zone meets all operational standards and adheres to the company's high expectations for safety, cleanliness, and customer service excellence. Zone Managers are essential in driving performance by enforcing Raising Cane's policies, leading crew members effectively during shifts, and maintaining a positive environment that promotes teamwork and high morale.

Working at Raising Cane's requires adaptability to a fast-paced kitchen and dining environment that demands physical stamina, including prolonged periods of walking, standing, lifting, and bending. The role also requires interaction with customers and the ability to work both indoors and outdoors in various weather conditions. The Restaurant Zone Manager is charged with commanding a team by using various management tools, forms, and logs to track shift performance, document issues, and implement corrective actions swiftly. They play a key role in delivering exemplary customer service and supporting reward programs that recognize and motivate crew members. In essence, this role is not only about supervising operational tasks but also about nurturing an enjoyable workplace culture that aligns with Raising Cane's core values.

Candidates for this role must be detail-oriented, organized, and capable of juggling multiple priorities in a dynamic and occasionally changing environment. Strong communication skills, both written and verbal, are essential to coordinate effectively with team members and uphold superior service standards. Independence, teamwork, problem-solving abilities, and a proactive mindset are vital traits for success. Flexibility in scheduling is required, as the candidate must be willing to work various shifts, including days, evenings, weekends, and participate in work-related travel and training as necessary.

Beyond the operational impact, Raising Cane's offers comprehensive benefits to full-time Restaurant Managers, including medical, dental, vision, and pharmacy coverage, flexible spending accounts for dependent care and healthcare, life and disability insurance, and additional protections through hospital indemnity, accident, and critical illness plans. Managers aged 21 and older can take advantage of a 401(k) plan with employer match, access to financial advisors for budget and retirement planning, tuition reimbursement, and membership programs such as One Pass Gym Memberships. Additional perks include weekly (or bi-weekly in certain states) competitive pay, paid time off and sick leave, holiday pay, early closure for company events, casual work attire, employee discounts, and a Crewmember Assistance Program that supports overall well-being.

In summary, the Restaurant Zone Manager position at Raising Cane's is ideal for individuals passionate about leadership in the restaurant industry who thrive in a fast-paced, customer-focused setting. This role offers the opportunity to be part of a rapidly expanding brand with a supportive culture, extensive benefits, and clear pathways for career development. Joining Raising Cane's means raising the bar in operational excellence and team leadership while enjoying the camaraderie and rewards that come with being part of a respected and dynamic restaurant brand.

Job Requirements

  • Must be 18 years of age or older
  • high school diploma or equivalent preferred
  • 1+ years of restaurant or retail management experience, or Raising Cane's advanced crew experience
  • must complete all required Raising Cane's company training programs
  • able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • detail-oriented, organized and able to manage multiple priorities that may be constantly changing
  • self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • able to work effectively and efficiently both independently and collaboratively
  • able to recognize problems, set goals, execute and convert plans into action to solve problems

Job Qualifications

  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
  • self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • able to work effectively and efficiently both independently and collaboratively
  • able to recognize problems, set goals, execute and convert plans into action to solve problems
  • able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • must complete all required Raising Cane's company training programs
  • 1+ years of restaurant or retail management experience, or Raising Cane's advanced crew experience
  • must be 18 years of age or older
  • high school diploma or equivalent preferred

Job Duties

  • Enforces Raising Cane's policies and standards
  • manages assigned zone according to Raising Cane's operations and safety standards
  • uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
  • directs crewmembers during a shift
  • provides exemplary customer service
  • supports execution of reward and recognition program for the crewmembers in the restaurant
  • authorizes employee functions requiring manager approval such as discounts and promotions
  • ensures cleanliness of the restaurant and ensures the facility is in good working order
  • completes other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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